Corporate Concierge Ambassador

We are looking for a professional and motivated Corporate Concierge Ambassador to join our team. This role involves managing the lobby of a Class A corporate building in Downtown Pittsburgh, PA, for a Fortune 500 company. Responsibilities include setting the service tone, overseeing the front desk, conducting interior and exterior patrols, and collaborating with the client and operations team on daily tasks. A polished appearance, along with strong administrative and interpersonal skills, is essential.

Responsibilities:

• Deliver exceptional customer service to clients, visitors, and team members.
• Oversee front desk operations, including visitor management and access control.
• Handle administrative tasks such as verifying and maintaining access logs, monitoring CCTV, and managing email.
• Communicate effectively with clients, visitors, and team members regarding day-to-day operations.
• Use strong writing skills to prepare accurate, detailed daily activity reports.
• Conduct hourly foot patrols throughout the building.
• Observe, survey, and report on activities at your assigned post.
• Respond quickly and appropriately to critical incidents and emergencies.
• At least 2 years of customer service experience preferred, including concierge or front desk experience.
• Excellent customer service, communication, and multitasking skills, with the ability to work well under pressure.
• Must be at least 18 years of age.
• Ability to stand or walk for extended periods.
• High school diploma or equivalent (GED).
• Authorized to work in the United States.
• Strong, stable work history.
• Must pass a drug test and background screening.
• Reliable transportation required.

At M1 Global, we are reshaping the security industry with a dynamic, service-driven approach. We're proud to provide top-tier security and loss-prevention services to our valued clients, and we're growing fast! If you're looking for more than just a job - if you want to be part of a growing, supportive team where your hard work matters - M1 Global is your next career move. We are dedicated to delivering unmatched service to our clients and creating a best-in-class work environment for our employees. If you're ready to join a company that values your commitment and supports your career goals, apply today!

Weekly Pay - Your hard work is rewarded fast.

Competitive Benefits - Health, dental, vision, and more.

Flexible Schedules - Work-life balance matters.

401(k) Program - Invest in your future.

Easy Online Application Process - Get started in minutes!

Grow your career. Strengthen your skills. Make a difference.

M1 Global is an Equal Opportunity Employer.