Correctional Support Services Administrator*

Correctional Support Services Administrator*

Salary

$92,657.52 - $138,986.28 Annually

Location

Henderson, NV

Job Type

Full Time

Job Number

1555OCT26-P-IR

Department

Police

Opening Date

10/20/2026

Closing Date

Continuous

• Description
• Benefits
• Questions

Position Overview

• This is an open and continuous recruitment which will remain open for a minimum of seven (7) calendar days and close without notice once a sufficient pool of highly-qualified candidates has been created.

The City of Henderson announces an examination to create an eligibility list and to fill one (1) vacancy for the classification of Correctional Support Services Administrator in the Police Department. The eligibility list may be utilized to fill vacancies for this classification for up to one (1) year.

Under general direction, plans, administers, and oversees inmate health and wellness programs within a detention or correctional facility; coordinates healthcare service provider contracts, ensures compliance with applicable standards and regulations, and serves as principal liaison between the facility, the City of Henderson and contracted healthcare providers; and performs other duties as assigned.

The ideal candidate is a collaborative professional with experience in correctional operations and healthcare administration. They are a subject matter expert in detention medical standards and can effectively coordinate between corrections leadership and the contracted medical provider. The candidate should have demonstrated ability to manage large-scale vendor contracts, ensuring accountability to key performance indicators and staffing commitments. Familiarity with national correctional healthcare standards, such as NCCHC or ACA, is essential. Strong interpersonal skills including collaboration, relationship-building, and clear oral and written communication are critical for success in this role.

Salary and Benefits:

The City of Henderson offers a competitive compensation package that includes a four-day workweek, retirement benefits through Nevada PERS, tuition reimbursement, deferred compensation matching, and more.

For complete details, please click the Benefits tab at the top of this posting.

Click here to familiarize yourself with the job and its physical requirements.

Click here to learn more about the Police Department.

Click here to see what it's like to live in/visit Henderson.

Click here to visit our Candidate Success page.

Salary placement for non-represented positions is based on a comprehensive compensation review and takes into consideration the candidates qualifications as well as internal equity.

Minimum Qualifications

• Bachelor's degree in Healthcare Administration, Public Administration, Nursing, Social Work or a closely related field
• Five (5) years of experience in contract management or compliance, preferably in a healthcare or correctional environment
• Note: An equivalent combination of related education, experience, and training may be considered
• Must pass a nationwide fingerprint-based record check, and a wants/warrants check
• Must obtain and maintain Security Awareness and National Crime Information Center (NCIC)/Nevada Criminal Justice Information System (NCJIS) certification upon hire/transfer and recertify as needed. Must maintain certifications in NCIC/NCJIS as a condition of continued employment.
• Desirable: Experience as Jail Commander with medical and/or mental health operations oversight experience or an RN or other medical clinician training
• Desirable: Certified Correctional Health Professional (CCHP) certification
• Desirable: Master's Degree in a related field

Required Documents/Assessment Information

DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:

1) Completed Employment Application

ASSESSMENT DATES:

Oral Board Interview with Written Component (Weighted 100%) - Date to be determined

(Best-Qualified Candidates)

Selection Interview - Date to be determined

(Top-Scoring Candidates)

All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:

If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report.

The assessment and selection process for this position will take place on the dates listed above. All candidates who wish to be considered for this position will need to be in Henderson, Nevada, and make themselves available to participate in the testing process at any time on any of the dates established.

Selection Process

The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application.

IMPORTANT: Appointment is subject to the successful and timely completion of a post offer pre-employment background investigation, polygraph examination, medical/physical examination, drug and alcohol test. Please see the job description to view the physical requirements of the job. As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified.

NOTE: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. The selection process should be completed within four (4) months of the closing date. Candidates may reapply when there is a vacancy and a posting to establish an eligibility list. Some candidates may be disqualified indefinitely due to the results of their background investigation.

City of Henderson, Nevada

Non-Represented: Professional, Management, Executive Employees

Benefits Summary

HEALTHCARE AND INSURANCE

• Health Insurance: Medical, Prescription, Dental, Vision
• Employer paid Long Term Disability - Up to 60% of Base Wage If Approved
• Employer paid Term Life Insurance / AD&D - $50,000 of 1X annual salary, whichever is greater
• Employee Assistance Program - 6 Free Visits Per Issue Per Year for Employee and Family Members in the Household, and Access to Work/Life Wellness Resources
• Medicare - Employee and City each pay 1.45%

FINANCIAL EDUCATION

• Comprehensive and confidential employer-paid financial counseling benefit with a financial education vendor
• Financial education seminar series

RETIREMENT

• Employer paid membership in the Nevada Public Employees Retirement System (PERS)
• No Social Security tax on employee's wages
• Retirement Health Savings (RHS) program
• Employer paid Match on Pre-Tax 457(b) contributions
• Professional Staff - $1,500 annually
• Management Staff - $2,000 annually
• Executive Staff - $2,500 annually

PAID TIME OFF (PTO)

• Employees may carry over up to 988 hours of PTO each year

• From date of hire, new employee are credited with a minimum of 18 days* of PTO. After their first anniversary, employees will begin accruing PTO monthly as follows:

• Second year through fifth calendar years of service - 17.42 hours per month

• Sixth year through twelfth calendar years of service - 20.59 hours per month

• Thirteenth calendar year of service and beyond - 23.75 hours per month

• Actual number of days and hours of PTO granted may vary by position

BEREAVEMENT LEAVE

• Four (4) workdays of leave, with pay, per occurrence

HOLIDAYS

• 13 paid holidays per year
• Two (2) floating holidays per year (one in first year if hired on or after July 1st)
• The ability to bank holidays, up to 152 hours, that fall on an employee's regularly scheduled day off

WORK WEEK

• Four-day, 9.5-hour workday, 38-hour work week
• Four-day, 10-hour workday, 40-hour work week for Police PERS positions

VOLUNTARY BENEFITS

• IRC 457 Deferred Compensation Plan
• Supplemental Term Life Insurance
• IRC 401a Deferred Compensation Plan - new/hire employees only
• Legal Insurance
• Pet Insurance
• IRC 125 Flexible Spending Arrangement (FSA) - Medical and Dependent Care
• Identity and Credit Protection
• PerkSpot Employee Discounts Program
• Supplemental Insurance: Cancer/Catastrophic Illness, Accident, Short Term Disability, and Hospital

Indemnity

• Long Term Care + Life Insurance
• Auto and Home Insurance
• 529 College Savings Plan

NOTE: Benefits subject to change based on future administrative policy changes, changes to any applicable legislation, changes to elements of the City's voluntary benefits program, and at the discretion of the City Manager or City Council

Revised 09/26

01

For my application to be considered it must be fully complete, accurate and truthful, including:

Employment Information

• Employment Dates: All dates listed for each employer are accurate. End dates are provided for positions I no longer hold.
• Current Employer: My current employer is included in my work experience.
• Contract Work: If I work(ed) for a contractor, the contractor is listed as my employer.
• Multiple Positions: Each position held at the same employer is listed separately, with corresponding start and end dates.

Application Requirements

• Required Documents: All additional required documents are attached to the application using the instructions linked here
• I have not listed "see resume" or "refer to application" in any section.

Not completing the application as directed, unanswered questions, incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process.

I have read, understand, and agree to the above instructions regarding completing my application.

• Yes
• No (NOTE: By answering no, I understand that my application may be disqualified from consideration.)

02

Which of the following best describes your highest level of completed education? This must match the education section of your profile above.

• I have a High School Diploma or G.E.D. equivalent.
• I have a High School Diploma or G.E.D. equivalent and have completed some college credits.
• I have an Associate's Degree.
• I have a Bachelor's Degree.
• I have a Master's Degree or higher.
• I do not have any of the diplomas or degrees listed above.

03

For each degree you have earned or are currently pursuing, list the degree type, area of study, and the total number of units or credits completed (if the degree is still in progress). If you do not have any degrees, enter N/A.

04

How many years of full-time professional level experience in contract management or compliance, preferably in a healthcare or correctional environment do you possess? Your answer will be compared to the work history information on your application to determine if you meet minimum qualifications. 1 year of full-time experience = 1976 hours

• I do not possess this experience
• Less than 2 years
• More than 2 year to less than 4 years
• More than 4 years to less than 5 years
• More than 5 years to less than 7 years
• More than 7 years to less than 9 years
• More than 9 years

05

Please list each position where you gained your professional level experience in contract management or compliance, preferably in a healthcare or correctional environment. For each position where you gained this experience, please use the following format: 1. Employer Name 2. Job Title 3. Dates of Employment If you do not possess this experience, please enter N/A. Note: The work experience section of your application must include all relevant job duties. The positions listed below will be compared to the work experience section and will be utilized to evaluate qualifications.

06

If you do not have the required education and experience, do you possess an equivalent combination of experience and related training you feel should be considered? If so, please provide a detailed explanation below. Your equivalent experience will be evaluated against the information provided in your application. If you have the required education and experience, please enter N/A.

07

If selected to move forward, do you acknowledge and understand that you must pass a nationwide fingerprint-based record check, and a wants/warrants check as a condition of continued employment?

• Yes
• No

08

If selected to move forward, do you acknowledge and understand that you must complete Security Awareness and National Crime Information Center (NCIC)/Nevada Criminal Justice Information System (NCJIS) certification within six (6) months of hire/transfer and be recertified every year as a condition of continued employment?

• Yes
• No

09

I understand that if I move forward to the background phase of this recruitment process, I must submit to an extensive Police Department background check which includes, but is not limited to, a polygraph which will include questions about my criminal history, employment history, drug use, tattoos, piercings, etc.

• Yes
• No

10

Desirable: Do you possess experience as Jail Commander with medical and/or mental health operations oversight experience or an RN or other medical clinician training?

• Yes
• No

11

If you checked "yes" to question #10, please describe your experience as Jail Commander with medical and/or mental health operations oversight experience or an RN or other medical clinician training. If you do not possess this experience, please enter N/A.

12

Desirable: Do you possess a Certified Correctional Health Professional (CCHP) certification?

• Yes and I have attached my certification to my application
• No

Required Question

Employer City of Henderson

Phone 702-267-1940

702-267-1900