Cosmetic Sales Coordinator

Overview

Cahaba Dermatology & Spa is a dynamic and growing dermatology practice in Hoover area with 2 locations. We’re looking for a proactive and polished Cosmetic Sales Coordinator who can help elevate our patient experience, grow cosmetic services, and build strong relationships between patients, providers, and our brand.

The Cosmetic Coordinator will play a key role in driving the success of our cosmetic and spa services. This position is ideal for someone who thrives in both administrative and patient facing roles and is passionate about skincare, aesthetics, and delivering a high end client experience. The ideal candidate will be confident in supporting both front end coordination and strategic behind the scenes growth initiatives.

Sales responsibilities include conducting product consultations, managing the point-of-sale process, and developing strategies to promote cosmetic, and spa services, retail products and increase revenue. The ideal candidate will have at least 2+ years of experience in aesthetic sales knowledge , including recruitment, retention, and event coordination. They will work closely with medical providers to enhance patient experiences and contribute to marketing and event planning efforts.

Responsibilities include, but are not limited to:

• Serve as a liaison between patients and physicians, cosmetic providers, and spa professionals.
• Manage cosmetic scheduling to optimize appointment flow and provider efficiency.
• Evaluate cosmetic patient data and feedback regularly to recommend improvements in scheduling, flow, or service offerings.
• Track conversion rates from consultations to treatment plans and identify opportunities to improve closing strategies.
• Schedule, confirm, and follow up on cosmetic consultations, ensuring a personalized and exclusive experience.
• Provide in-clinic support during cosmetic visits to guide and assist patients throughout their journey.
• Educate patients on treatment options, skincare protocols, memberships, and ongoing promotions.
• Collaborate with clinical and spa staff to promote cross-selling and comprehensive patient care.
• Represent the cosmetic team in provider meetings and collaborate on treatment plan development and promotional ideas.
• Assist in planning and executing promotional events, including after-hours activities.
• Support marketing efforts by helping develop materials and strategies to increase cosmetic and retail sales.
• Act as the primary point of contact for high-value cosmetic clients and loyalty programs.
• Manage and promote third-party patient rewards programs.
• Work closely with management to maintain consistent patient engagement and brand messaging.
• Facilitate Visia Skin Analysis for all new and returning cosmetic patients, ensuring provider review and treatment planning.

Requirements for the position:

• Ability to drive sales through effective communication, product knowledge, and relationship-building with clients.
• Sets highest standard for customer service and satisfaction.
• Concierge service minded attitude.
• Ability to manage customer relationships and cross-functional entities at all organizational levels.
• Impeccable written and verbal communication skills.
• Strong sales skills and closing ability.
• Punctual and willing to put in extra time when needed to complete a project
• Willing to learn and work hard to get the knowledge needed to learn about cosmetic procedures and cosmetic services.
• Able to multitask under pressure with precise attention to detail and organization.
• Excellent phone etiquette.
• Ability to follow through with tasks with minimal direction.
• Works in collaboration with marketing team to set timelines, goals and procedure promotions.
• Ensure all communications are clear, concise, and aligned with the brand's tone and messaging.
• Ability to thrive in a fast-paced environment and handle changes with a positive attitude
• Cahaba Dermatology offers its employees a competitive salary and a comprehensive benefits plan that includes medical, dental, life, disability, vacation, paid holidays, and more!
• Only those candidates who are currently eligible to work in the US will be considered for the opportunity.

Type: Full-time

Required education:

• Bachelor’s degree in Marketing, Business, Communications, or a related field is preferred.
• Equivalent work experience in sales, membership management, or the beauty/wellness industry may be considered in lieu of a degree.

Required experience:

• Aesthetic Sales & Management Skills: 2+ years
• Administrator duties: 1+ years
• Event Planning: 1+ years

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Hoover, AL (Required)

Ability to Relocate:

• Hoover, AL: Relocate before starting work (Required)

Work Location: In person