The Cosmetologist provides professional salon and hair care services while delivering an exceptional spa experience for guests and clients. This role requires strong technical skills, attention to detail, and a commitment to cleanliness, sanitation, and guest service. The ideal candidate maintains knowledge of current styles and trends, delivers high-quality services, and supports the overall success of the spa through guest education and retail recommendations.
Duties & Responsibilities:
- Provide professional hair care and salon services in accordance with spa protocols and industry standards
- Arrive prepared and on time for scheduled appointments and perform services within established treatment times
- Maintain knowledge of salon services, products, and wellness offerings to effectively recommend treatments and retail products
- Promote home care programs and support retail sales initiatives
- Maintain cleanliness, sanitation, and organization of workstations, tools, and equipment in accordance with spa policies and state regulations
- Properly use and care for equipment and products to support operational efficiency and cost controls
- Prepare, clean, and restock treatment and salon areas as needed
- Communicate operational, guest, or staff concerns to management promptly and professionally
- Support spa promotions, special events, and departmental initiatives as needed
- Collaborate with spa team members to support overall guest satisfaction and departmental success
- Maintain flexibility with scheduling based on business demands
- Perform additional duties as assigned
Qualifications:
- Current Idaho Cosmetology license required
- Knowledge of current hair care techniques, styles, color services, and salon trends
- Understanding of hair, scalp, and color treatments, with willingness to learn spa-specific services and protocols
- Previous customer service or salon/spa experience preferred
- Strong guest service, communication, and interpersonal skills
- Professional, positive, and team-oriented approach
- Ability to recommend products and services based on guest needs
- Strong attention to detail and commitment to sanitation and safety standards
- Flexible schedule, including evenings, weekends, and holidays as needed
- Engage in physical activities like standing for long periods, walking up and down stairs routinely, and utilizing hands for tasks that involve gripping, handling, and reaching
- Can safely lift and/or move up to 25 pounds