Calendar Management, Cosmetology, Cost Control, Customer Support/Service, Detail Oriented, Hair Styling, Home Care, Hospitality and Tourism, Industry Standards, Interpersonal Skills, Lift/Move 25 Pounds, Operational Communications, People Management, Product Support, Retail, Retail Sales, Safety Standards, Sales Support, Salon Services, Sanitation, Spa Services, State Laws and Regulations, Team Player, Time Management, Trend Analysis
The Cosmetologist provides professional salon and hair care services while delivering an exceptional spa experience for guests and clients. This role requires strong technical skills, attention to detail, and a commitment to cleanliness, sanitation, and guest service. The ideal candidate maintains knowledge of current styles and trends, delivers high-quality services, and supports the overall success of the spa through guest education and retail recommendations.
Duties & Responsibilities:
- Provide professional hair care and salon services in accordance with spa protocols and industry standards
- Arrive prepared and on time for scheduled appointments and perform services within established treatment times
- Maintain knowledge of salon services, products, and wellness offerings to effectively recommend treatments and retail products
- Promote home care programs and support retail sales initiatives
- Maintain cleanliness, sanitation, and organization of workstations, tools, and equipment in accordance with spa policies and state regulations
- Properly use and care for equipment and products to support operational efficiency and cost controls
- Prepare, clean, and restock treatment and salon areas as needed
- Communicate operational, guest, or staff concerns to management promptly and professionally
- Support spa promotions, special events, and departmental initiatives as needed
- Collaborate with spa team members to support overall guest satisfaction and departmental success
- Maintain flexibility with scheduling based on business demands
- Perform additional duties as assigned
Qualifications:
- Current Idaho Cosmetology license required
- Knowledge of current hair care techniques, styles, color services, and salon trends
- Understanding of hair, scalp, and color treatments, with willingness to learn spa-specific services and protocols
- Previous customer service or salon/spa experience preferred
- Strong guest service, communication, and interpersonal skills
- Professional, positive, and team-oriented approach
- Ability to recommend products and services based on guest needs
- Strong attention to detail and commitment to sanitation and safety standards
- Flexible schedule, including evenings, weekends, and holidays as needed
- Engage in physical activities like standing for long periods, walking up and down stairs routinely, and utilizing hands for tasks that involve gripping, handling, and reaching
- Can safely lift and/or move up to 25 pounds