Costumer Service Representative

As a Customer Service Representative in Teaneck, you will handle customer inquiries for a Business Services company and provide clear, timely assistance. You will work within the Customer Service department to help customers receive accurate information and practical resolution.

Client Details

My client is a well established organization that plays an important role in supporting essential services across the local community. They are looking to add reliable and hardworking individuals to their team as they continue to grow and meet increasing operational demands.

Description

• Respond to customer questions through assigned communication channels and provide accurate information.
• Clarify customer needs and guide each interaction toward a practical resolution.
• Document customer inquiries and actions taken to maintain clear service records.
• Follow up on open customer requests and provide timely status updates.
• Escalate complex issues through the appropriate channels when further review is needed.
• Apply department procedures to provide consistent customer service.
• Maintain a professional and helpful approach during customer interactions.

Profile

A successful Customer Service Representative should have:

• Experience responding to customer questions and requests.
• Ability to communicate clearly and provide helpful information.
• Ability to listen to customer needs and identify practical next steps.
• Experience documenting customer interactions accurately.
• Ability to follow established Customer Service procedures.
• Ability to manage multiple customer requests with care and attention.

Job Offer

• Temporary Customer Service Representative position in Teaneck
• Hourly pay of $21 to $25 USD.

Interested? Apply today.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.