At The Nash Casino, we’re redefining gaming in New Hampshire. As the region’s premier gaming destination, we offer a vibrant, high-energy atmosphere featuring over 1,000 state-of-the-art machines and a variety of table games. Behind every great guest experience is an exceptional team—join us and be part of an exciting, fast-paced environment where your contributions make an impact.
We are hiring an experienced Count Team Lead to join our fast-paced team. Working alongside Count Attendants, the Count Team Lead performs administrative duties, coordinates procedures, and supervises the Drop and Count process. This role plays an essential part in protecting casino assets, maintaining precise documentation, and upholding operational compliance. Team Members in this role bring our vision to life every day by delivering BIG Service — Connecting Big Dreams with Big Fun!
What We Offer
- Medical, Dental, and Vision Insurance
- 401k With Company Match
- Flexible Spending & Dependent Care Accounts
- Life, AD&D, and ShortâTerm Disability Insurance
- Voluntary Accident, Critical Illness, & Hospital Indemnity Plans
- Employee Assistance Program (EAP) with 24/7 confidential support
- Wellness Rewards Program — Earn up to $1,000 annually
- Team Appreciation Events, Raffles, and Celebrations
- Career Development and Advancement Opportunities
- A Workplace Centered Around Teamwork, Recognition, and Fun
- Free Parking
Location: The Nash Casino - 310 Daniel Webster Highway - Nashua, NH
Hours: Full-time: 4:30am start time, availability for weekends and holiday's required
Job Responsibilities
- Oversee the collection and counting of cash drop boxes and voucher cassettes to ensure accuracy and full procedural compliance.
- Determine the sequence in which boxes and cassettes are opened and counted.
- Verify accuracy of Money Room equipment and ensure all materials are prepared prior to the count.
- Control and supervise the secure transport of money and paperwork within the Money Room.
- Authorize access and manage entries/exits to the Money Room, following Surveillance confirmation.
- Review all Money Room paperwork for accuracy and sign upon verification.
- Prepare and sign incident or discrepancy reports related to the drop or count process.
- Authorize the transfer of cash to the safe area.
- Observe Count Team performance and report concerns or commendations to Cage Management.
- Train and mentor Count Attendants on Money Room operations, equipment, and procedures.
- Assist in scheduling tasks when requested and ensure breaks and meal periods are conducted according to schedule in the absence of management.
- Maintain thorough knowledge of Money Room equipment and oversee its proper use.
- Follow all key control policies and maintain accountability for issued keys.
Education and Minimum Requirements
- High school diploma or GED preferred.
- Minimum 1 year of experience in a highâvolume, fastâpaced Money Room or Count Team environment preferred.
- Must be 21 years of age or older.
- Must pass all preâscreening and background checks.
- Internal candidates must have at least six months in their current position with no active corrective action.
- Must be able to obtain and maintain a valid New Hampshire gaming license.
Physical/Mental Working Demands
- Ability to move throughout the facility for the duration of the shift.
- Ability to sit, stand, or walk for extended periods and perform repetitive motions.
- Ability to read, interpret, and understand information on computer screens and documentation.
- Ability to work in environments with loud noise, guest chatter, overhead music, live entertainment, and where smoking is permitted.
- Ability to lift and carry up to 50 lbs. and respond to visual and auditory cues.
- Requires hand–eye coordination and the ability to distinguish letters, numbers, and symbols.
The Nash Casino is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.