About the Role:
Midas BRATCHER in Orland Park, IL is looking for an enthusiastic and customer-focused Counter Person to join our team! This is a great opportunity to be the face of a trusted automotive brand, helping customers get back on the road with confidence. If you love working with people and have a passion for the automotive industry, we want to hear from you!
Responsibilities:
- Greet and assist customers at the service counter in a friendly and professional manner
- Listen to customer concerns and accurately communicate vehicle service needs to technicians
- Provide repair and maintenance estimates, explain services, and recommend appropriate solutions
- Process customer transactions, invoices, and payments efficiently
- Answer incoming phone calls and schedule service appointments
- Follow up with customers on vehicle status and service completion
- Maintain a clean, organized, and welcoming front counter area
Requirements:
- Previous experience in automotive service, counter sales, or customer service preferred
- Strong communication and interpersonal skills
- Basic knowledge of automotive repair and maintenance services is a plus
- Ability to multitask in a fast-paced service environment
- Proficiency with point-of-sale systems and basic computer skills
- Reliable, punctual, and team-oriented attitude
- Valid driver's license required
About Us:
Midas BRATCHER is a proud part of the Midas family, one of the most recognized and trusted names in automotive repair and maintenance. We have built a loyal customer base in the Orland Park community by delivering honest, high-quality service on everything from oil changes to brakes and exhaust. Our team enjoys a supportive work environment where your contributions are valued and your career can grow.
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
www.midas.com