Countywide Matcher, Interim Housing

Countywide Matcher, Interim Housing

Salary

$70,304.00 - $92,398.47 Annually

Location

707 Wilshire Blvd, 10th floor, Los Angeles, CA 90017, CA

Job Type

Full-time

Remote Employment

Flexible/Hybrid

Job Number

01404

Department

Interim Housing

Opening Date

11/04/2026

Closing Date

11/12/2026 11:59 PM Pacific

FLSA

Exempt

Bargaining Unit

SEIU 721

• Description
• Benefits

Job Summary

The Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents and skills to make a difference. Our staff are adaptive problem solvers and passionate about enriching peoples lives. If you are mission-driven, dedicated to superior service and support, and can diligently work independently and in a collaborative environment, join our team. LAHSA is leading the fight to end homelessness in LA County. Here, not only would your work impact the community, but we also offer a comprehensive and competitive benefits package.

Created in 1993, LAHSA is a joint powers authority of the city and county of Los Angeles. As the lead agency in the HUD-funded Los Angeles Continuum of Care (CoC), we coordinate and manage federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness.

The Countywide Matcher, Interim Housing (Countywide Matcher) facilitates access to Interim Housing opportunities throughout Los Angeles County. The Countywide Matcher serves as a liaison with the Los Angeles County Health Agency to assist in the development and implementation of a Countywide Interim Housing access system. The Countywide matcher also works with LAHSA's IT and HMIS Departments to implement technological enhancements to improve interim housing matching. The Countywide Matcher represents LAHSA and its role as the homeless system administrator for Los Angeles County.

Term

Full-time, Non-Exempt, Temporary ending June 30, 2027. Continuation of employment is contingent upon funding availability.

The functions listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities.

Essential Job Functions

• In partnership with the Los Angeles County Health Agency (Department of Health Services (DHS), and Department of Mental Health (DMH), continually refine the interim housing access process for Los Angeles County.
• Work with DHS and DMH to provide "air traffic control" to certain types of LAHSA funded interim housing. This includes interim housing transfers, "step up" or "step down" placements, decompression efforts, and interim housing demobilization efforts.
• Receive and track referrals and match interim housing referrals to various interim housing bed types including but not limited to bridge housing, A Bridge Home bed, Project Room Key beds, and other crisis housing beds as applicable.
• Work collaboratively with LAHSA's IT and HMIS Departments to implement technological enhancements to improve interim housing matching.
• Support training and technical assistance to LAHSA-funded Interim Housing Providers, CES Participating Agencies, and CES Referring Agencies on the Interim Housing Referral Form and any other referral processes for accessing interim housing.
• Observe and track the efficacy of new systems and processes, making recommendations for system changes and improvements, as necessary.
• Facilitate referral and placement process discussions to improve system effectiveness and develop a plan to eliminate Interim Housing placement barriers.
• Develop relationships with various stakeholders to enhance understanding of system issues. Analyze and provide feedback as necessary.
• Support for all elements of the Coordinated Entry System, as directed by supervisor.
• Other duties as assigned.

Knowledge, Skills & Abilities

• Understanding of the Coordinated Entry System.
• Knowledge of Interim Housing (crisis housing, bridge housing, etc.).
• Experience with system change and leading system integration efforts.
• Ability to think systematically and drive daily operations towards system goals.
• Ability to establish excellent relationships and work cooperatively with individuals, groups and organizations that are diverse in mission, composition, function, capacity and geographic location.
• Demonstrated experience observing and analyzing trends for systems change.
• Ability to learn concepts and skills necessary to work towards project and system goals.
• Ability to be flexible and adapt to changing needs/demands of system.
• Ability to think critically and strategically, balancing client needs, end user experience, and system goals.
• Strong written and verbal communication skills.
• Demonstrated organizational skills.
• Proven ability to work independently and manage multiple projects and priorities within a multi-disciplinary team environment.
• Self-motivated to produce quality results. Sets a high standard for personal and team performance with a focus on results.
• The successful candidate will be a collaborative problem solver. Her/his work will be driven by strategic and design thinking and executed with creativity and efficiency. She/he will demonstrate patience and a commitment to treating others with respect.

Training & Experience

• Bachelors' degree in fields related to Policy, Public Administration, Business, or Social Welfare, or minimum of three (3) years of experience as a program coordinator.
• Proficient in Microsoft Outlook, Word, Excel, HMIS and other computer systems.
• Any combination of extensive and applicable work experience and educational credentials to perform the above duties successfully.

License Requirement

• A valid California Class C drivers license is required at the time of hire. Employees must also meet and maintain LAHSAs driver eligibility requirements and be eligible for coverage under LAHSAs automobile insurance policy, in accordance with the policys underwriting and eligibility requirements, throughout their employment.

Schedule: The Chief Executive Officer or designee may change the schedule of positions between hybrid and onsite, as necessary to accomplish LAHSAs business needs.

Additional Information: LAHSA has adopted a hybrid telework policy requiring employees to work onsite at our Los Angeles office a minimum of two (2) days per week. Applicants must be able to meet this onsite requirement, with or without a reasonable accommodation. LAHSA is committed to providing equal employment opportunities and reasonable accommodations to qualified individuals with disabilities. If you require an accommodation, please contact Human Resources at humanresources@lahsa.org to initiate the interactive process.

Residency Requirement: This position requires the employee to reside within the State of California. Proof of residency may be requested as part of the onboarding process to ensure compliance with organizational and operational requirements.

Applicants may make a reasonable accommodation request for this job by calling the Human Resources Department at (213) 683-3333; or via email at humanresources@lahsa.org.

We are an Equal Opportunity / E-Verify Employer

We want to support all staff in reaching their personal and professional goals. Working for LAHSA has many benefits. Join our LAHSA team!

Medical Insurance

LAHSA pays a portion of the premiums for medical for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.

Medical plans are administered through ADP Workforce. The following are enrollment options:

Medical

HMO/PPO: Kaiser Permanente, Aetna

Dental Insurance

LAHSA pays a portion of the premiums for selected dental benefits for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.

Dental plans are administered through ADP Workforce. The following are enrollment options:

Dental

HMO/PPO: Guardian Dental

VSP Vision Plan

LAHSA offers this voluntary comprehensive vision plan to all full-time employees through ADP Workforce. It includes yearly comprehensive exams, lenses, frames and contact lenses. All premiums are pre-taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

AFLAC Supplemental Insurance

LAHSA offers this voluntary supplemental insurance to all full-time employees. Plan options include personal accident, personal cancer indemnity, personal short-term disability, and personal life insurance plans. Most premiums are pre taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

ADP Flexible Spending Accounts

LAHSA offers employees this voluntary flexible spending account plan through ADP Workforce. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Life Insurance

LAHSA pays 100% of the premium for $50,000 basic life insurance coverage through ADP.

Voluntary Group Life Insurance

LAHSA offers employees this voluntary group life insurance through Lincoln Financial. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Long Term Disability

LAHSA pays 100% of the premium for long term disability coverage through ADP.

Public Service Loan Forgiveness (PSLF) Program Eligibility

LAHSA is considered a government employer for the PSLF Program.

Pension Plan

LAHSA provides a 401A pension plan through Lincoln Financial. After 6 months of employment, employees are eligible for contributions of 6% of the employee's salary with a qualification date of 500 hours or 6 months after the date of hire.

Deferred Compensation Plan

LAHSA provides a 457 Deferred Compensation plan through Lincoln Financial. Employees may elect to defer up to IRS maximum limit per year of their earned salary for income tax purposes.

Time Off Administrative Leave

Chief Executive Officer, chiefs, and directors receive five (5) days of admin leave each calendar year in addition to the time-off below.

Vacation

Vacation is earned according to each month of service commencing with the employee's initial date of hire.

• Less than three (3) years of employment, eighty (80) hours per year.
• Three (3) to six (6) years of employment, one hundred twenty (120) hours per year.
• More than six (6) years of employment, the one hundred twenty (120) hour total shall be supplemented by one (1) workday of paid leave for each twelve (12) months greater than seventy-two (72) months of employment. This vacation accrual is capped at thirty (30) workdays per year

Maximum accrual of vacation leave is 240 hours.

Sick Leave

Full-time employees accrue sick leave at a rate of 12 days per year. Maximum accrual of sick leave is 160 hours.

Paid Holidays

All employees receive the following observed company holidays off:

New Year's Day

Martin Luther King Jr. Day

President's Day

Cesar Chavez Day

Memorial Day

Juneteenth Day

Independence Day

Labor Day

Indigenous People's Day

Veteran's Day

Thanksgiving Day

Day After Thanksgiving

Christmas Day

In addition to the above holidays, full-time regular employees are entitled to two (2) "Floating Holidays" during the calendar year.

Updated 01/15/2025

Employer Los Angeles Homeless Services Authority

Address 707 Wilshire Blvd, 10th FL

Los Angeles, California, 90017

Phone 213-550-1901

213-334-0473

Website http://www.lahsa.org