Courier and Pharmacy Driver

Driver - Courier Service and Pharmacy Deliveries

Full-time, Part-Time or As Needed

Provides courier service for hospital, pharmacies, nursing home and outlying clinics. Coordinates and organizes daily deliveries to ensure all customers receive accurate and timely delivery of their medications. Maintains safe driving techniques and abides by all traffic laws. Provides each customer with efficient, personalized, and friendly care. Represents the organization by showing compassion to each customer and respecting all privacy laws. Reports to the Retail Pharmacy Manager.

Anticipated Schedule

Shifts are 10am-6pm. Full-time is 4-5 shifts/week. Part-time is 2-3 shifts/week.

• Required: Valid Iowa drivers license
• Required: High School diploma or GED equivalent
• Required: Ability to lift up to 50# frequently

Knowledge/Skills/Abilities

• Excellent written and verbal communication skills, required.
• Skill in service orientation by actively looking for ways to help people.
• Highly developed problem-solving skills.
• Ability to communicate and interact effectively with members of the public.
• Ability to adapt to flexible work schedules and frequent interruptions.
• Ability to work successfully as a member of a team and independently with moderate supervision.
• Ability to diffuse and respond effectively to situations involving intense pressures and/or unpredictable persons.
• Ability to handle difficult and stressful situations with professional composure.
• Ability to engage patients and to create and enhance their connection to the organization.
• Ability to work effectively and patiently with patients.

Essential Functions

• Provides prompt, efficient and friendly delivery service by exhibiting care, concern and patience in all customer interactions.
• Drives safely and adheres to all traffic laws and regulations.
• Communicates effectively with other pharmacy team members to coordinate patient deliveries to meet the needs of our customers and long-term care facilities.
• Encourages patients to call the pharmacy with any questions or concerns.
• Pays attention to all delivery notes on prescriptions and follows directions accordingly.
• Maintains HIPAA compliance and adheres to privacy practices for our patient protected health information.
• Ensures no delivery is left unattended.
• Assists with other duties as assigned.