Course Admin Clerk

Course Admin Clerk needs 2+ years. experience

Course Admin Clerk requires:

A learning organization

Training administration

Customer service

· Knowledge of and experience with learning management systems

· Experience in Microsoft Office suite

· Team-oriented but self-motivated and able to work with minimal supervision

· Demonstrated attention to detail, strong quality focus, and well organized

· Successful prioritization of work requirements and multitasking, as necessary

· Analytical and problem-solving skills

· Client focused to build and maintain professional working relationships

· Ability to remain flexible and adaptable to constant change

· Effective oral and written communication skills with clients, leadership and team members

Course Admin Clerk:

• Responsible for physical set up of onsite/offsite rooms, including configuring tables, setting materials, and equipment setup
• Collect and return materials to storage after class
• Ensure facility is prepped with quality and client standards are maintained
• Troubleshoot audio visual equipment issues in training rooms
• Maintain course/curriculum information within Learning Management System (LMS)
• Provide onsite point of contact for course owners and class participants for service support
• Manage event activities including class adds, class cancellations, advertising, enrollments,
• confirmations, waitlists, facilities scheduling, class close out activities, and reporting
• Enroll students and maintain course rosters for all scheduled courses
• Enter student attendance records into computer database and provide appropriate reports on
• attendance to supervisor and/or client
• Maintain and record class evaluation information
• Perform data entry support as it relates to learning administration as needed