Coverage Lead Home Delivery Driver

Position responsibilities may include, but not limited to

• Travel to help cover routes in other territories; up to 25% travel
• Safely operate company vehicle and obey traffic laws at all times
• Load meals into company vehicle at designated cold storage facility
• Deliver meals to our clients, often taking meals into clients’ homes
• Make phone calls to clients when delivery issues arise or if necessary for your region
• Accurately and consistently record deliveries on MMHD delivery application
• Consistently follow all food related sanitation/food safety procedures
• Provide excellent customer service to clients at all times
• Inspect, clean, and maintain equipment in a safe operating manner
• Report any equipment failures and vehicle damage immediately to supervisor so proper repairs can be scheduled in a timely manner
• Assist with vehicle and driver audits
• Ensure deliveries occur in compliance with established protocols
• Manage daily deliveries and unsuccessful/returned product
• Identify and complete routine vehicle maintenance

Required skills and experience

• High School Degree, GED or equivalent
• Must possess valid driver’s license
• Must be at least 18 years of age
• Minimum of 1 year of delivery driving experience
• Ability to manage time and balance multiple priorities to accomplish goals
• Excellent driving (DMV) record
• Must be able to operate a smart phone and/or tablet
• Ability to work a flexible schedule including flexible hours
• Experience utilizing e-mail and phone calls to communicate effectively
• Strong, clear communication skills; must be able to speak/read/write English
• Must be familiar with and comfortable using and following GPS routing
• Basic math skills
• Must be able to drive in various types of weather and traffic conditions
• Prior experience adhering to company policies and showing core values
• Pass a post offer drug screen and background check
• Pass a post offer MVR Lookup

Preferred experience

• 1 year previous supervisory level experience
• 2 years driving or delivery experience
• Previous delivery driving experience in a customer-facing environment
• Experience completing high-volume delivery routes in residential areas
• Strong customer service experience with the ability to communicate professionally and courteously with customers in their homes
• Experience working independently while meeting productivity and on-time delivery expectations
• Experience in roles requiring frequent driving, time management, and direct customer interaction

Physical requirements

• Physical stamina to stand and walk for long periods
• Able to push, pull, and lift up to 40 pounds
• Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
• Able to perform repetitive movements
• Able to work in variable temperatures (cold/hot)