Credentials Specialist

Credentials Specialist

Job Type: Full-Time

Work Location: Remote - Northwest Arkansas Residents Only

About the Role

TRS Healthcare is looking for a detail-oriented and organized Credentials Specialist to join our team! This is a remote position; however, candidates must reside in Northwest Arkansas to be considered. In this role, you will help ensure our healthcare professionals maintain the credentials, licenses, and documentation needed to meet compliance requirements and successfully begin their assignments. You'll work closely with healthcare professionals, recruiters, account managers, and client facilities to coordinate credentialing requirements, monitor deadlines, and resolve issues. The ideal candidate is a strong communicator who enjoys problem-solving, managing multiple priorities, and providing excellent customer service in a fast-paced environment.

What You'll Do

• Review, verify, and maintain healthcare professionals' credentials, licenses, and required documentation.
• Monitor credentialing deadlines, expiration dates, and renewal requirements to ensure ongoing compliance.
• Communicate with healthcare professionals regarding outstanding requirements, documentation, and renewal procedures.
• Partner with recruiters, account managers, and client facilities to ensure credentialing requirements and contract deadlines are met.
• Maintain accurate and organized credentialing records.
• Respond to credentialing questions and resolve issues through phone, email, text, and other communication channels.
• Identify and escalate credentialing concerns or potential compliance issues as needed.
• Ensure compliance with applicable regulatory requirements, accreditation standards, and company procedures.
• Support additional departmental responsibilities and initiatives as needed.

What We're Looking For

• Strong attention to detail with the ability to maintain accurate records and documentation.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills with the ability to manage multiple deadlines.
• Ability to work independently, prioritize responsibilities, and solve problems.
• A customer-focused mindset with the ability to build positive working relationships.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• Comfortable learning new technology and working across multiple digital platforms.
• Ability to adapt to changing priorities in a fast-paced, remote work environment.

Education & Experience

• College degree preferred.
• Previous experience in healthcare credentialing or a similar role preferred.
• Experience in quality assurance or compliance within the healthcare staffing industry is a plus.

Why Join TRS Healthcare?

At TRS Healthcare, we believe our people make the difference. We're committed to creating a supportive, collaborative environment where team members can grow professionally while making a meaningful impact in the healthcare staffing industry.

Our benefits include

• Medical, dental, and vision insurance
• Life insurance
• Short-term and long-term disability coverage
• 401(k) retirement plan
• Unlimited PTO
• Paid holidays
• Paid parental leave
• Remote work environment

Ready to Join Our Team?

If you're organized, detail-oriented, and passionate about supporting healthcare professionals, we'd love to hear from you! Apply today and explore the opportunity to grow your career with TRS Healthcare.