Credit Analyst

Responsibilities:

• Reviews, analyzes and approves or denies customer credit applications.
• Manages credit hold policy, reviewing customer account status, payment and collections.
• Provides communications to MAs (marketing associates), on customer accounts. Handles escalated collection accounts.
• Performs regular review of customer files to manage risk and remain compliant with audit controls.
• Makes recommendations on bad debt management.

Additional Job Duties:

• Research and resolve account disputes, rejected or returned payments, and missed payments or invoices.

• Communicate with customers to reconcile payments and collect past due balances.

• Prepare accounting statements and financial reports.

Skills:

• Strong verbal and written communication skills.
• Strong financial analysis skills.
• Proficient in Microsoft Office and ERP systems.
• Proficient computer skills. Basic to intermediate excel

Education:

• 2-4 years of college and/or relative experience

Experience:

• At least one year credit or collections experience required or equivalent combination of education and experience. Experience processing customer ACH and credit card payments
• Minimum of 2 years of accounting, accounts receivable, collections, or related experience.

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