Credit and Billing Specialist

GNCO Corporation

Independence, Ohio

Today

Job Description

Credit and Billing Specialist – Full-Time, Onsite (Non-Exempt)

GNCO, Inc. | Brooklyn Heights, OH

Reports To: Billing Manager

Benefits: Health, Dental, Vision, 401(k), Paid Time Off

JOB SUMMARY

The Credit and Billing Specialist supports accurate and timely customer billing by reviewing invoices, processing billing corrections and credit/rebill transactions, and resolving customer billing issues. This role works closely with customers and internal teams to obtain required documentation, address outstanding invoices, and ensure billing matters are resolved accurately and efficiently.

ESSENTIAL FUNCTIONS

Regularly reviews accounts receivable to track outstanding invoices and support timely payment follow-up.
Works with customers to obtain purchase orders needed for final invoicing.
Processes a high volume of invoice corrections and credit/rebill transactions, partnering with Service and Accounts Receivable to ensure accurate billing and timely resolution.
Troubleshoots customer billing issues, providing recommendations for resolution and escalating as needed.
Partners with team members and managers to identify and implement process improvements that increase operational efficiency.
Reviews invoices for accuracy and completeness prior to customer delivery.
Provides professional and responsive customer service to internal and external customers.
Maintains professionalism in all interactions.
Maintains reliable and punctual attendance.
Performs other duties of a similar nature as required.

POSITION QUALIFICATIONS

EDUCATION

High School Diploma or equivalent.

EXPERIENCE

Two or more years of experience in a business/customer service environment focused on billing, accounting, or finance functions.

ADDITIONAL REQUIREMENTS

Proficiency in Microsoft Office Suite.
Ability to work independently and to effectively prioritize demands and execute tasks.
Keen attention to detail.
Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
Strong project management and organizational skills.

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Numbers & Facts

Location	Independence, Ohio
Website	https://gncoinc.com/careers

Skills

Accountingunmatched
Accounts Receivableunmatched
Billingunmatched
Business Servicesunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Establish Prioritiesunmatched
Financeunmatched
Identify Issuesunmatched
Microsoft Officeunmatched
Operational Strategyunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Process Improvementunmatched
Project/Program Managementunmatched
Purchase Ordersunmatched
Purchasing/Procurementunmatched
Resolve Customer Issuesunmatched
Time Managementunmatched
Writing Skillsunmatched

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Resume Builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Resume Builder