Credit and Collections Associate

Who We Are

Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today’s construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family!

Credit & Collections Associate Benefits

• Above-Average Industry Pay
• Comprehensive Benefits Package (including Medical/Dental/Vision)
• 401K Plans with Company Match
• Generous PTO Package/Paid Holidays
• Short/Long Term Disability
• Growth Opportunities 
• Paid Training
• Family-Owned and Operated
• Health and Wellness 

Credit & Collections Associate Position Purpose

The Credit & Collections Associate is responsible for collecting assigned receivables, researching customer issues, reviewing credit holds, assisting in new account research, and setting up an assigned portfolio of accounts.

Credit & Collections Associate Essential Functions

• Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal
• Collects receivables from assigned accounts
• Reviews invoices that are placed on credit hold
• Investigates and resolves customer issues
• Identifies problem accounts and refers to Credit Manager
• Assists in research, set up, and recording of new accounts
• Updates customer account information as needed
• Processes credit applications at a satisfactory rate
• Consistent and reliable on-site attendance
• Performs other job-related duties as assigned 

Credit & Collections Associate Minimum Qualifications

• High School Diploma or Equivalent
• Two (2) years of collections experience
• Exceptional Interpersonal skills and excellent communication skills
• Adept at organizing, planning, and task completion to manage a high volume of department paperwork
• Proficient with Microsoft Office - Word, Excel, PowerPoint, Outlook, and various web-based applications

Credit & Collections Associate Physical Requirements

• Ability to Move Distances Between Offices/Buildings
• Seeing, Hearing/Listening, Clear Speech, Touching (Dexterity, Hand, Finger)
• Sitting Long Periods
• Work with Others Face-to-Face and by Phone

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.