Credit & Collections Specialist

About the Opportunity:

We are seeking a Credit & Collections Specialist to manage a customer portfolio and support Accounts Receivable (AR), collections, account reconciliation, dispute resolution, and credit activities. This role is responsible for ensuring timely recovery of outstanding balances, maintaining accurate customer accounts, and supporting collection and Accounts Receivable objectives.

Responsibilities:

• Monitor AR aging and identify past-due and credit-risk accounts.
• Contact customers regarding overdue balances, invoices, payments, and account status.
• Reconcile customer statements, credits, invoices, and account balances.
• Resolve payment and billing discrepancies and document collection activity.
• Prepare and send customer statements, invoices, and AR reports.
• Assist with customer credit checks and identify bad-debt accounts.
• Identify process issues that may delay customer payments.
• Perform other duties and travel as needed.

Qualifications:

• Associate degree OR 4+ years of industry-related collections experience.
• Accounts Receivable experience required.
• Experience with collections, invoicing, payments, and AR reporting.
• Ability to analyze aging reports and identify credit risk.
• Strong communication, customer service, organization, and problem-solving skills.
• Proficiency with Excel, Word, PowerPoint, and Access.
• Ability to work independently with limited oversight.

NOTE: Applicants must be U.S. citizens or permanent residents (Green Card holders) to be considered for this position.

Job Type: 1-year contract

Benefits: Medical, dental, vision.

Work Set Up/Schedule: Hybrid - 4 days per week in the office at Denver, CO 80249 (Monday-Friday from 8:00 AM-5:00 PM)