Credit & Collections Specialist (USA)

Job Title: Credit & Collections Specialist

Location: Independence, OH

Duration: 4 Months

Summary:

• Work Mode: Onsite

Responsibilities:

• Utilize the Aged Trial Balance to identify customers with past due accounts.
• Use available resources to find customer contact information.
• Facilitate collection efforts with the assistance of drivers and the sales team.
• Send service charge letters to customers for collection of late fees due to non or late payments.
• Process credit card payments and EFT/Check payments.
• Interpret and resolve account problems with customers in coordination with Sales Administration.
• Assure compliance with policies, procedures, and regulations.
• Maintain corporate image and philosophy in all contact with coworkers, customers, and vendors.
• Other job duties may be assigned.

Requirements:

• High school diploma or general education degree (GED).
• Minimum 1 year of experience in Accounts Receivable or collection experience.
• Must have reliable, appropriate transportation.
• Intermediate knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).

Preferred Skills:

• Good interpersonal and organizational skills with attention to detail.
• Ability to perform a volume of numerical detail work with speed and accuracy, and to make mathematical computations with and without mechanical assistance.
• Ability to read, speak, write, spell, and understand the English language.
• Must be able to operate in a drug-free, tobacco-free workplace.