Crew Leader

BrightView

Charlotte, NC

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JOB DETAILS

SKILLS

Blowers, Color Management, Corporate Policies, Customer Satisfaction, Customer Support/Service, Driver's License, Electricity, Equipment Maintenance/Repair, Hand Tools, Landscaping, Lift/Move 40 Pounds, Loading/Unloading, Medications, Operational Communications, Operations Management, Preventative Maintenance, Quality Metrics, Resolve Customer Issues, Service Delivery, Team Lead/Manager, Vehicle Fleets

LOCATION

Charlotte, NC

POSTED

30+ days ago

Description

The Best Teams are Created and Maintained Here.

Job Summary

+ The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2–5 team members to ensure tasks are completed safely, efficiently, and to BrightView’s quality standards. This role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications. The Crew Leader plays a key role in maintaining client satisfaction through effective team leadership and high-quality service delivery.

Duties and Responsibilities:

+ Maintain a schedule and ensure service expectations are met

+ Surface customer problems or concerns and report back to Operations Manager

+ Assist in resolving issues with customer service when needed

+ Ensure work is performed safely and in accordance with company policies

+ Communicate regularly with Operations Manager to ensure client needs and expectations are consistently met or exceeded

+ Deliver services as specified on client sites

+ Work to identify more efficient ways to perform work

+ Coordinate service execution with Operations Manager

+ Oversee day-to-day site operations and delegate work to crew team members

+ Provide Operations Manager feedback on crew member(s)

+ Work with Operations Manager, helping to develop and train crew members

+ Ensure equipment preventative maintenance is performed as needed and equipment is in good working order

+ Participate in branch meetings as directed

+ Accurately capture and turn in crew time logs through electronic time capture (ETC)

+ Log equipment usage and maintenance cycles

Education and Experience:

+ BrightView Equipment certifications

+ Experience in a landscape-related field

+ Demonstrated leadership among the team and with peers

+ Valid Driver License

Physical Demands/Requirements:

+ Be at least 18 years old (21 if operating company provided vehicles)

+ Possess strong stamina and have the ability to work outdoors in various weather conditions including extreme heat and cold.

+ Able to safely operate landscaping equipment (e.g., mowers, trimmers, blowers, edgers).

+ Able to bend, stoop, kneel, twist, stand, walk continuously throughout the day and perform repetitive motions for extended periods.

+ Able to perform manual labor using a variety of hand tools (e.g. shovels, rakes)

+ You are able to wear appropriate personal protective equipment (e.g., safety shoes, high-visibility clothing, hand protection, eye protection, hearing protection, head protection)

+ Landscapers who will be operating a BrightView fleet vehicle are required to have a valid driver’s license and meet company standards as it relates motor vehicle performance identified on a state issued motor vehicle record check.

+ Ability to work flexible hours, including weekends or holidays if needed.

+ Ability to lift and carry 40 lbs. (mulch, fertilizer, etc.)

+ Ability to load/unload burlaps with plant cuttings onto trailer (up to 50 lbs.)

+ Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur.

Work Environment:

+ Ability to work outdoors/indoors in moderate to extreme weather conditions (e.g., temperatures more than 100°F, temperatures below 32°F, various levels of humidity)

+ Ability to work in direct sunlight for extended periods of time.

+ Work outdoors near automotive traffic, bodies of water, fumes, dust, mechanical and/or electrical hazards.

+ Ability to work in environments where extended periods of loud noise are present.

+ Ability to work in environments where exposure to allergens such as pollen and rag weed, insects such as bees and spiders and reptiles such as lizards and snakes.

_BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer._

_This job description is subject to change at any time._

_BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_ _._

_It’s Not Just a Team. It’s One BrightView._

About the Company

BrightView

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