Crew Travel Coordinator

Crew Travel Coordinator

American Cruise Lines, the largest cruise line operator in the United States, is seeking a highly organized and proactive Travel Coordinator to join team. This critical role manages comprehensive national travel logistics for our expanding fleet of shipboard staff, including flights, hotels, ground transportation, and more. If you thrive in a fast-paced, dynamic environment and have a passion for travel coordination and logistics, this is an excellent opportunity to join a growing company and make a significant impact.

Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships.

Responsibilities:

• Coordinate seamless travel arrangements for employees traveling to and from ships nationwide, including flights, hotel accommodations, and ground transportation.
• Manage day-to-day travel logistics: booking, confirming reservations, issuing tickets, and providing detailed itineraries to travelers.
• Communicate clearly and effectively with staff to address travel needs and resolve any issues promptly.
• Utilize critical thinking to troubleshoot unexpected travel disruptions, delays, and emergencies, ensuring minimal impact on schedules.
• Collaborate with internal teams to optimize travel plans and maintain up-to-date

Qualifications:

• Bachelor's degree or equivalent professional experience.
• Proven experience in travel coordination, including booking flights, hotels, and ground transportation.
• Proficiency with Global Distribution Systems (GDS), preferably Sabre, including flight booking, ticketing, schedule changes, voids, and exchanges.
• Strong internet research skills and familiarity with online travel booking platforms.
• Exceptional organizational and communication skills, with the ability to work independently and solve problems efficiently.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Work Environment & Schedule:

• Full-time, onsite position based in Sandy, Utah.
• 40 hours per week, including a split weekend shift (one weekend day every other week).
• Must be able to commute to the Sandy, UT office.

Why Join American Cruise Lines?

At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we''re investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.