Crisis Clinician - Rest Center
The Crisis Clinician provides direct clinical services to individuals admitted to the REST Crisis Stabilization Unit (CSU), a short-term, voluntary alternative to psychiatric inpatient hospitalization. Under the supervision of the Program Director, this position conducts comprehensive psychosocial assessments, develops individualized crisis stabilization plans, delivers evidence-based therapeutic interventions, and coordinates discharge and step-down care. Positions are available on day, evening, and overnight shifts. Licensed positions are required for day and evening shifts; associate licensed clinicians are eligible for overnight (third) shift positions under appropriate supervision.
Exempt /Full time
Salary range begins at $75,000
QUALIFICATIONS
- Active, unrestricted clinical license in Connecticut (LCSW, LPC, or LMFT) required for day and evening shift positions.
- Associate licensed clinicians (LCSW-A, LPC-A) are eligible for overnight (third shift) positions; must be actively working toward full licensure and engaged in clinical supervision.
- Experience in behavioral health, crisis services, or acute care settings preferred.
- Knowledge of trauma-informed care, motivational interviewing, and crisis intervention principles.
- Proficiency with electronic health records; strong written documentation skills.
- Ability to work effectively as part of a multidisciplinary team.
PREFERRED QUALIFICATIONS
- Experience in a crisis stabilization unit, emergency department, or inpatient psychiatric setting.
- Bilingual or multicultural competency relevant to the populations served.
- Certification in crisis intervention (e.g., CPI, ASIST, or Mental Health First Aid).
Physical Requirements: Prolonged periods of time sitting at a desk, using the phone, and working on a computer. Must be able to lift up to 20 pounds at times.
Valid Driver’s license required.
Benefits
- PTO 4 weeks accrued on biweekly basis
- Medical & Dental Insurance - with large employer paid premium
- Life Insurance - 100% employer paid
- Voluntary Vision Insurance
- AFLAC Voluntary Benefits
- Tuition Reimbursement
- 11 Paid Holidays
- Employee Assistance Programs (EAP)
- 403(b) Retirement Plan with Employer Match
- 2 Gym Membership Options
Agency Overview
The McCall Behavioral Health Network is a nonprofit organization whose mission is to inspire hope and promote wellness and healing through a continuum of behavioral health services — prevention, treatment, recovery support, and community engagement — for individuals of all ages and families across Western Connecticut. For more than 50 years, we have reached out to those who often feel isolated in their struggles and have never turned anyone away for their inability to pay. Led by President and CEO Maria Coutant Skinner, LCSW, our passionate team of highly trained professionals is committed to helping individuals and families overcome adversity, foster resilience, and achieve wellness. With locations in Canaan, Danbury, Torrington, Waterbury, and Winsted, McCall serves over 3,500 clients annually, supporting individuals wherever they are on their recovery journey. At McCall, our mission is at the heart of everything we do, ensuring that everyone in our community has equitable access to best-in-class care and the resources they need to heal and thrive.
KEY RESPONSIBILITIES
Clinical Assessment & Treatment
- Conduct comprehensive biopsychosocial assessments and crisis evaluations for all newly admitted clients.
- Develop, implement, and update individualized crisis stabilization plans in collaboration with the client and treatment team.
- Provide individual and group therapeutic interventions grounded in trauma-informed, recovery-oriented principles.
- Complete ongoing risk assessments for suicide, self-harm, and danger to others using evidenced-based tools, adjusting care plans accordingly.
- Document all clinical encounters, assessments, and treatment plans in the electronic health record in accordance with agency standards and Joint Commission requirements.
- Facilitate discharge planning beginning at admission, connecting clients to appropriate outpatient, community, and recovery support services.
- Coordinate with outpatient providers, mobile crisis teams, hospitals, and community agencies to ensure continuity of care.
- Provide warm handoffs and facilitate follow-up appointments prior to discharge.
- Participate as an active member of the multidisciplinary treatment team, including nurses, peer recovery support specialists, and the APRN.
- Consult with the Program Director and on-call clinical supervisor on high-acuity cases.
- Attend team meetings, clinical supervision, and required trainings. Maintain awareness of clients' status and communicate significant changes to team members
Discharge & Care Coordination
- Facilitate discharge planning beginning at admission, connecting clients to appropriate outpatient, community, and recovery support services.
- Coordinate with outpatient providers, mobile crisis teams, hospitals, and community agencies to ensure continuity of care.
- Provide warm handoffs and facilitate follow-up appointments prior to discharge.
Team Collaboration
- Participate as an active member of the multidisciplinary treatment team, including nurses, peer recovery support specialists, and the APRN.
- Consult with the Program Director and on-call clinical supervisor on high-acuity cases.
- Attend team meetings, clinical supervision, and required trainings.
- Maintain awareness of clients' status and communicate significant changes to team members across shifts.