Critical Operations Engineer II

GavinHeath

Secaucus, NJ
8 days ago

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Skills

Analysis Skillsunmatched
Asset Managementunmatched
Building Codesunmatched
Capacity Loadunmatched
Communication Skillsunmatched
Computerized Maintenance Management System (CMMS)unmatched
Cost Controlunmatched
Customer Support/Serviceunmatched
Data Analysisunmatched
Data Entryunmatched
Data Managementunmatched
Database Administrationunmatched
Electrical Componentsunmatched
Electrical Engineeringunmatched
Electrical Transformerunmatched
Electrical Utilityunmatched
Electricityunmatched
Establish Prioritiesunmatched
Fiber Optic Cableunmatched
Fire Alarmunmatched
Fire Safetyunmatched
Geneticsunmatched
HVACunmatched
Hand Toolsunmatched
Hardware Repairunmatched
Heat Exchangerunmatched
High Reliabilityunmatched
Hospitalunmatched
IR (Infrared)unmatched
Identify Issuesunmatched
Incident Responseunmatched
Information Systems/Technology IS/IT Administrationunmatched
Inventory Managementunmatched
Leadershipunmatched
Life Safety Systemsunmatched
Maintain Complianceunmatched
Maintenance - Electricalunmatched
Maintenance Servicesunmatched
Mechanical Engineeringunmatched
Mechanical Maintenanceunmatched
Mentoringunmatched
Microsoft Officeunmatched
Multitaskingunmatched
National Electrical Codeunmatched
Network Operations Centerunmatched
Network Switchingunmatched
Network System Hardwareunmatched
OSHAunmatched
Operational Auditunmatched
Operational Strategyunmatched
Operational Support Systems (OSS)unmatched
People Managementunmatched
Performance Analysisunmatched
Performance Managementunmatched
Physical Securityunmatched
Power Plantunmatched
Presentation/Verbal Skillsunmatched
Preventative Maintenanceunmatched
Problem Solving Skillsunmatched
Programmable Logic Controller (PLC)unmatched
Project Trackingunmatched
Pumpsunmatched
Regulatory Complianceunmatched
Safety Complianceunmatched
Security Monitoringunmatched
Server Hardwareunmatched
Service Level Agreement (SLA)unmatched
Switchgearunmatched
Systems Maintenanceunmatched
Technical Writingunmatched
Trend Analysisunmatched
Trouble Ticketsunmatched
Vendor/Supplier Managementunmatched
Water Treatmentunmatched
Writing Skillsunmatched

Description

Critical Operations Engineer II

GavinHeath is partnering with a client in the New York City metropolitan area looking to add a Critical Operations Engineer II to their team. The role is a Direct Hire position.

Responsibilities :

Data Center Operations & Maintenance

Serve as subject matter expert across:
- Electrical systems (utility, generators, switchgear, UPS, STS, ATS, PDUs)
- Mechanical systems (chilled water, HVAC, CRAC/CRAH, humidification)
- Fire/life safety systems (wet and pre-action sprinklers, detection systems)
- Communications infrastructure (IFD, MDF, MMR, structured cabling)
Operate, monitor, maintain, and respond to abnormal conditions across all facility systems
Track, trend, and analyze operational performance data
Ensure maximum uptime and prevent customer-impacting outages
Manage data floor and mechanical loading capacity to optimize cooling efficiency
Provide integrated mechanical and controls expertise across the entire facility
Monitor building fire alarm systems and overall facility health

Infrastructure & Technical Execution

Support and execute infrastructure projects:
- Cage build-outs, rack and stack, overhead installations
Manage structured cabling environments and customer spaces
Troubleshoot and maintain:
- Transformers, generators, switchgear, UPS systems
- PLCs, Client systems
- Network hardware, transmission media, cabling infrastructure
Perform and oversee work order completion and technical problem resolution

Work Management & Systems

Manage:
- Trouble tickets and service requests
- Work order lifecycle and completion processes
Utilize CMMS systems for maintenance tracking and reporting
Ensure SLA compliance and proper data entry into OSS systems
Maintain asset tracking, labeling, and inventory management
Assist with database management of maintenance discrepancies and resolution prioritization

Customer Support, Compliance & Site Oversight

Provide high-level customer support and ensure internal customer demands are met
Ensure contractors deliver quality work and meet operational standards
Provide physical security oversight within the facility
Conduct facility and security tours; document and resolve issues
Manage incident escalation, response, and reporting
Adhere to and promote operational excellence standards, culture, and guiding principles

Operational Leadership & Strategy

Partner with Data Center Manager to:
- Define and execute preventive and predictive maintenance programs
- Determine mechanical and electrical maintenance requirements
- Drive operational efficiency, cost reduction, and system optimization
Develop and implement innovative solutions to improve performance and reduce costs
Serve as primary expert on fire codes, electrical codes, and regulatory compliance
Mentor and provide guidance to junior technicians
Contribute to technical documentation and maintenance procedures

Qualifications :

Technical Knowledge

Expert understanding of:
- Electrical and mechanical systems in critical facilities
- Electrical distribution, transformers, generators, switchgear, UPS systems
- Chilled water systems, CRAC/CRAH units, PLCs, Client systems
- Fire/life safety systems including pre-action sprinklers
Expert knowledge of:
- NEC
- NFPA 70E, 72, 25
- Fire/life safety compliance and building codes
Expert knowledge of fiber optics, structured cabling, and telecom infrastructure
Deep understanding of industrial safety practices (LOTO, OSHA, arc flash)
Experience with monitoring systems, data tracking, and performance analysis tools

Technical Experience & Skills

5–7+ years of experience installing, maintaining, or troubleshooting large-scale commercial/industrial systems, including:
- Chilled water systems, centrifugal chillers, cooling towers, heat exchangers
- HVAC systems, CRAC/CRAH units, humidification systems
- Pumps, VFDs, water treatment systems
- Diesel generators, fuel/oil systems
- Electrical distribution systems (480/277 and 208/120)
- Static UPS systems
- Fire protection systems (double interlock pre-action)
- Client and PLC controls
Expert-level experience with fiber and copper cabling (layout, pulling, dressing, termination)
Experience diagnosing and repairing IT hardware, servers, and network switches
Proven leadership and mentoring capability
Strong written and verbal communication skills
Proficiency with Microsoft Office tools

Abilities

Communicate effectively with customers, internal teams, and contractors
Coordinate and supervise vendors performing maintenance or upgrades
Quickly learn and respond to complex issues (including after-hours)
Operate in a process-driven, high-reliability environment
Analyze and solve complex technical problems
Manage multiple priorities and projects simultaneously
Operate hand tools, power tools, and electrical diagnostic equipment (multi-meter, infrared camera)

Education & Requirements

Bachelor's degree in Mechanical or Electrical Engineering (or equivalent experience)
5+ years in mechanical/electrical roles within critical facilities (data center, hospital, power plant preferred)
Ability to pass a comprehensive background check (criminal, employment, education, DMV, credit)

GavinHeath is an equal opportunity employer. GavinHeath will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation and gender identity), national origin, disability, age, creed, ancestry, genetic information, or any other status protected under applicable federal, state, or local laws.

Numbers & Facts

Location

Secaucus, NJ

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