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CRM Solution Architect

Georgia Tek Systems
  • MA, MA
    12 days ago

    Job Description

    CRM Solution Architect
    Boston, MA

    Essential Functions/Responsibilities
    • Deep domain knowledge on Dynamics 365 technologies including: Power Platform, Disaster Recovery, Long Term Data Retention, Synapse, Fabric, Snowflake, Power Pages, Cloud Flows, Application Lifecycle Management, Solution Segmentation, Power BI, CDP/Customer Insights, App Insights etc.
    • Regularly meets with engineering teams to understand and capture current IT application assets such as deployable containers, technologies in use, network and infrastructure configuration, etc.
    • Conducts technical analysis for a defined scope of work, including technology research, learning various tool capabilities, reading technical documentation, internal analysis to understand gaps, vendor communication to verify the capabilities, etc.
    • Builds or participates in building POCs (Proof of Concept) to demonstrate the suggested pattern, architecture, or approach as a prototype. Comfortable with rolling up the sleeves and working with engineers to help deliver a complex/critical project in need of the architect's close guidance.
    • Produces technical documentation, including architecture definition documents, IT systems implementation guides, process diagrams, data models, systems integration maps, technology catalogs, etc.
    • Works with engineering teams to ensure adherence to agreed-upon guidelines, including via general collaboration or formal architecture reviews. Able to communicate on a code level, describing components, deployable containers, database schemas, cloud workload elements, etc.
    • Identifies and timely communicates gaps, risks, resource constraints, and technology limitations. Reports on schedule and product progress as often as daily or as agreed. Effectively communicates relevant project information to the management team. Resolves and/or escalates issues in a timely fashion.
    • Works with or comfortably communicates about Microsoft technologies such as programming languages, .NET, Azure, and other related toolsets.
    • Where appropriate, guides their managers in reviewing different project requests, timelines, and costs to explain gaps, expectations, limitations, or non-compliance of systems, business, or technology architectures.
    • Distributes, supports, enforces, and integrates best practices and technology standards across teams.
    • Collaborates with business owners and other relevant parties to fully understand, define and document functional requirements for the system and/or process changes to meet evolving business needs, including oversight of process flow diagrams, user interface mock-ups, and conceptual design.
    • Reviews all functional and technical specifications before initial development to ensure that recommended solutions are consistent with related functionality within the appropriate application(s).
    • Reviews test scripts as part of all functional specifications to ensure that testing occurs to meet all business requirements, including all process components as well as client, center, and program configurations.
    • Ensures that feedback from key business owners is fully acknowledged and incorporated into functional and technical specifications, process flow diagrams, and project plans as appropriate.
    • Serves as a communication bridge between the development teams and the Enterprise Architecture function to facilitate initial understanding of requirements, questions, and changes across these groups.
    • Participates in several cross-LOB (Line of Business) initiatives, which are time-bound and require cross-functional communication with Enterprise Architecture leadership, Solution Architects, Software Engineers, internal business representatives, Project Managers, and Vendors.

    Numbers & Facts

    LocationMA, MA

    Skills

    • Analysis Skillsunmatched
    • Best Practicesunmatched
    • Cloud Applicationsunmatched
    • Cloud Computingunmatched
    • Communication Skillsunmatched
    • Communications Architectureunmatched
    • Cross-Functionalunmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer/Client Researchunmatched
    • Data Modelingunmatched
    • Data Processingunmatched
    • Database Technologyunmatched
    • Disaster Recoveryunmatched
    • Enterprise Application Integration (EAI)unmatched
    • Enterprise Architectureunmatched
    • Functional Requirements Document (FRD)unmatched
    • Information Technology & Information Systemsunmatched
    • Leadershipunmatched
    • Maintain Complianceunmatched
    • Microsoft .NETunmatched
    • Microsoft Product Familyunmatched
    • Microsoft Windows Azureunmatched
    • Mock Upunmatched
    • Network Configuration Managementunmatched
    • Power BIunmatched
    • Problem Solving Skillsunmatched
    • Process Flow Diagram (PFD)unmatched
    • Programming Languagesunmatched
    • Project Planningunmatched
    • Project/Program Managementunmatched
    • Proof of Conceptunmatched
    • Prototypingunmatched
    • Requirements Managementunmatched
    • Snowflake Schemaunmatched
    • Software Architectureunmatched
    • Software Development Lifecycle (SDLC)unmatched
    • Software Engineeringunmatched
    • System Integration (SI)unmatched
    • Team Playerunmatched
    • Technical Analysisunmatched
    • Technical Researchunmatched
    • Technical Writingunmatched
    • Test Scriptsunmatched
    • Testingunmatched
    • Time Managementunmatched
    • User Interface/Experience (UI/UX)unmatched

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