CRM Technical Product Manager

Title: CRM Product Manager

Job Type: Direct-hire

Location: Primarily remote (Denver candidates preferred)

Salary Range: 130-190K

Summary

The CRM Product Manager is responsible for defining and leading the overall strategy, vision, and lifecycle management of the organization's CRM platform. This role ensures customer relationship capabilities are tightly aligned with business goals and evolving user needs. Acting as the primary liaison between business stakeholders and technical delivery teams, this individual drives roadmap development, prioritization of initiatives, and continuous innovation. The role is accountable for delivering a scalable, high-performing CRM solution that enhances customer engagement, supports growth, and adapts to market and technology changes.

Responsibilities

• Establish and maintain a long-term strategic vision and product roadmap for the CRM platform aligned with organizational objectives
• Advocate for the CRM product vision, value, and benefits to drive adoption and engagement across the enterprise
• Oversee the CRM product lifecycle from concept through launch, enhancement, maturity, and retirement