CSR

Alcides Group

Miami, FL

JOB DETAILS
SKILLS
Budget Management, Business Plan, Communication Skills, Customer Support/Service, Data Management, Detail Oriented, Inventory Management, Leadership, Microsoft Office, Performance Goal Setting, Performance Reviews, Presentation/Verbal Skills, Retail, Team Lead/Manager, Team Player, Writing Skills
LOCATION
Miami, FL
POSTED
30+ days ago
CSR (Daily Commute Needed)

As a CSR at Alcides Group, you will be working with a team of retail professionals, including setting goals, conducting performance reviews, and handling scheduling. You will responsible for having professional dialogue with customers and assisting them with buying products and services. The ideal candidate will have strong communication skills, strong attention to detail, and demonstrated experience managing a successful team. 

Responsibilities 
  • Assist customers with purchases and help team hit revenue goals
  • Create and implement team strategies and goals in accordance with long-term business plans and budgets
  • Train new team members
  • Manage new data and trends, and respond to them accordingly
  • Work closely with other departments to stay on top of new company happenings and projects, in order to properly execute them 
  • Create presentations and reports for upper management
  • Manage inventory and equipment strategically and seamlessly 

Qualifications
  • Demonstrated experience leading a successful team
  • Exceptional written and verbal communication skills
  • Excellent attention to detail
  • Familiarity with Microsoft Office suite recommended
  • Must be able to commute within Miami on a daily basis
  • Full time availability
  • Must be 18 or older
Thank you!

About the Company

A

Alcides Group