Customer Service Jobs in Miami, FL

Customer service representatives are often the first communication point between a company and a customer. Whether talking to customers in person, over the phone, in email, or through social media, customer service reps play an important role in business growth by ensuring that customers are satisfied and continue to purchase a product or service. Customer service jobs are available to many people, as they usually don’t require a degree.

As a customer service representative, you’ll be the front line of customer support, where you’ll answer questions and provide helpful information before and after customers purchase or use a product or service. You’ll represent an organization by creating a positive experience for customers, solving problems with their accounts, and maintaining records of customer complaints.

You can expand your search for administrative jobs by checking out these similar positions:

About Working in Miami, Florida

Miami is further south than any other major mainland U.S. city, but it still manages to have an active snow ski club. Since 1968, they've hosted happy hours, cultural events, and ski trips to Utah, Canada, and Japan. But that's not Miami's only quirk. One of the most unique things about Miami is its extensive Art Deco architecture. More than 800 buildings adorn Miami's Art Deco Historic District with pastel paint and neon-lit exteriors. So, if you're not spending all your time relaxing at the beach, strolling the streets of the Wynwood neighborhood's outdoor graffiti museum, or eating at an open-air restaurant in Little Havana, you might want to search for jobs in Miami.

Miami's Brickell Avenue has been called "Wall Street South" and the "financial capital of Latin America," supporting Miami jobs in banking, finance, and international commerce. If you're interested in pursuing a job in Miami, you can also check out the nearby communities of Miami Gardens, Hialeah, and Hollywood as well.

Update Your Miami Customer Service Resume

Once you’re ready to start applying, you’ll need to write a resume tailored for the customer service jobs you’re interested in. A good place to begin is by reading Monster’s sample customer service representative resume and cover letter, which can help you to create an application that will impress potential employers.

How Much Do Customer Service Jobs Pay in Miami, Florida?

Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in customer service jobs in Miami, Florida, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median customer service representative pay in Miami is $30,679 per year, which is 2% lower than the national average.

Find Your Next Miami Customer Service Job. Monster Can Help Get You Started

Are you prepared for a career in customer service? If so, set up your profile on Monster for free and begin clicking on those customer service jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Miami, how to nail your job interview, and more.