Customer Acceptance Tester

Customer Acceptance Tester (Location is Remote):

Role / Duties:
1. Test Execution: Perform test execution and provide ad hoc testing support. Work hand-in-hand with the business owner and provide support, feedback, and test results across all SDLC phases.

2. Test Scenario Creation: Develop and execute test scenarios to validate software functionality and user requirements.

3. Defect Resolution: Collaborate with the development team to identify and address software defects.

4. User Story Demonstration: Conduct user story demonstrations and showcase software functionality to clients.

5. Quality Assurance: Ensure software quality meets specified expectations and enhance customer satisfaction.

6. Cloud Environment Testing: Minimum of 2+ years of experience testing in a cloud environment, preferably Azure.

7. Manual and Automated Testing: Run manual tests proficiently and incorporate automated testing processes using tools like Selenium and UFT with VB script.

8. Documentation: Create clear and concise test plans, scenarios, and cases using tools like HP ALM for effective communication.

9. Defect Reporting: Generate detailed defect reports to facilitate understanding of software issues for team members.

10. Agile and DevOps Methods: Apply Agile and DevOps methodologies for flexible software testing, utilizing tools like Version One.

11. System Life Cycle Understanding: Demonstrate a strong understanding of the complete system life cycle for applications and operating systems.

12. Analytical and Communication Skills: Utilize strong analytical skills to analyze computer processes, coupled with excellent communication skills for effective collaboration with stakeholders, Solutions Architects, Product Owners, Managers, and Developers.

Skills and Experience Required:
1. Skills and experience related to Customer Acceptance IT Tester role:
2. Software Testing: Proficient in manual and automated testing processes.
3. Test Scenario Design: Ability to create and execute test scenarios for validation.
4. Defect Management: Experience in identifying and resolving software defects.
5. Client Interaction: Skilled in demonstrating software functionality to clients.
6. Quality Assurance: Understanding of quality assurance principles for customer satisfaction.
7. Cloud Environment Testing: Minimum 2+ years testing experience in a cloud environment, preferably Azure
8. Test Automation: Proficiency in using automation tools like Selenium and UFT with VB script.
9. Communication Skills: Strong communication and collaboration abilities with stakeholders and team members.

Additional Required Skills/Experience
• A minimum of eight (8) years experience in software development, software quality assurance/control, and/or related field;
• A degree from an accredited College/University in Software Engineering, Computer Science, or related discipline is preferred;
• Able to perform all functional duties independently on high-visibility programs, or mission critical aspects of a given program;
• Able to oversee the efforts of direct reporting resources and/or be responsible for the efforts of all staff assigned to a specific job;
• Experience training/mentoring less experienced personnel;
• Extensive knowledge of and experience with formal software testing for complex software applications;
• Extensive experience testing software applications, identifying/documenting defects, and working with developers and end users to resolve defects;
• Extensive experience with multiple defect tracking tools (e.g. Rational, Mercury);
• Extensive experience authoring software-quality-related documentation such as requirements specifications, test plans, test cases, test scripts and test reports;
• Excellent communication skills.