At 62ML, we are dedicated to reshaping brands through strategic insight and storytelling. Our mission is to connect human narratives with measurable outcomes, ensuring growth that's purposeful and enduring. We prioritize clarity and intention, guiding each brand on a thoughtful journey toward authentic impact and lasting success.
We are seeking a detail-oriented Customer Account Representative to manage and support customer accounts while ensuring a high level of service and satisfaction. This role is ideal for individuals who are organized, communicative, and interested in building strong client relationships.
Manage and maintain accurate customer account information and records.
Respond to account-related inquiries and provide timely support.
Assist customers with updates, requests, and account changes.
Coordinate follow-ups to ensure customer satisfaction and resolution.
Collaborate with internal teams to support account needs and services.
Maintain organized documentation and data entry for all accounts.
Support daily administrative and customer service tasks as needed.
Strong communication and interpersonal skills.
Excellent organizational and attention to detail.
Customer-focused with a professional and reliable attitude.
Ability to manage multiple tasks and prioritize effectively.
Problem-solving mindset and willingness to learn.
Entry-level candidates welcome; training provided.