Customer Account Specialist

Customer Account Specialist

Location: Phoenix, AZ

Job ID: #73436

Pay Range: $30-33

Description:
This role is a contractor position, starting full time on-site during the training period and then transiting to hybrid (minimum 2 days on-site) at a time to be determined. Schedule core hours are 7:30 AM - 4:00 PM.

Candidate should be a proactive team player with sharp attention to detail and analytical skills, taking initiative to address and resolve issues.

Customer Account Specialist

High level of computer transactions daily, administering 200+ orders at any given time
Proven ability to maintain accuracy in a dynamic environment
Customer interaction management, both internal and external
Administering commercial and/or military repair orders; included by not limited to acknowledging, quoting, exchanging, and invoicing customer orders
Managing, interpreting, and executing customer contractual requirements
Effectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties
Determining validity and disposition of warranty claims
Adhering to Global Trade compliance regulations

Preferred Qualifications
SAP proficiency
MRO Customer Account Management
US Government Repair Contract Administration
FAR's and DFAR's
CAV
PIEE

*Role open up to 3 years

Citizenship - US Citizen

Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law

Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices.

Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at