Customer Billing Specialist (Accounting Technician II - BU)
Salary
$33.72 - $39.18 Hourly
Location
Seattle Municipal Tower, 700 5th Ave., Seattle, WA
Job Type
Classified Civil Service, Regular, Full-Time
Job Number
2026-00886
Department
Seattle City Light
Opening Date
07/06/2026
Closing Date
7/28/2026 4:00 PM Pacific
Position Description
City Light's Customer Operations Division is hiring two Customer Billing Technicians, who could be located within any of the following groups: Account Control, Validation or New Accounts. In Customer Operations, this position is not general ledger accounting or accounts payable. They are customer billing positions which require the same skills as typical accounting positions within this job class. In these roles, you will review and correct issues with customer accounts that impact billing. Work will be performed in the customer management and billing software rather than the financial system. This is back-office, customer supporting work that requires interaction with customers to gather needed information and communicate outcomes.
Using knowledge of basic accounting/bookkeeping, you will under minimal guidance, perform complex and responsible accounting support tasks, research and analyze facts, and present findings upon which important or costly decisions could be made. You'll be in contact with the public, other agencies, other departments or departmental employees for exchanging and providing information. This position relies heavily on the customer billing and meter management systems, and reports to the Utility Account Supervisor.
Seattle City Light, a department of the City of Seattle, is one of the nation's largest municipally owned utilities in terms of the number of customers served. Over the years we have worked very hard to keep Seattles electricity affordable, reliable, and environmentally sound. Today, City Light is a recognized national leader in energy efficiency and environmental stewardship.
Job Responsibilities
Here is more about what you'll be doing:
Qualifications
In addition to the skills and experience mentioned below, a successful applicant will have experience that reflects a commitment to creating fair and equitable outcomes and has:
Requires two years accounting/bookkeeping experience or one year experience as an Accounting Technician I; (or a combination of education/training/experience which provides an equivalent background required to perform the work of the class).
Desired Qualifications - You will be successful if you have the following experience, skills, and abilities:
Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Emergency Response Commitment:
Seattle City Light is committed to reliable service during emergencies. Through our Emergency Response Program, each employee is assigned a role-usually aligned with their regular duties-to support emergency operations. Your participation is required and vital to helping the utility stay prepared and serve our community when it matters most.
Additional Information
The full salary range for this position is $33.72 to $39.18 per hour.
Application Process
Please submit the following with your online application:
Incomplete applications will not be accepted.
Who May Apply: This position is open to all candidates that meet the qualifications. Seattle City Light values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. Seattle City Light encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, and those with diverse life experiences.
Job offers are contingent on the verification of credentials and other information required by the employment process, including the completion of a background check. The background check will involve a criminal history check, which includes conviction and arrest records in compliance with the Seattle's Fair Chance Employment Ordinance, SMC 14.17and the City of Seattle Personnel Rule 10.3. A driving history review may be conducted in compliance with SMC 4.79.020.Applicants will be provided an opportunity to explain or correct background information.
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the Citys website at: https://www.seattle.gov/human-resources/benefits.
Want to know more about Seattle City Light? Check out our web page: https://www.seattle.gov/city-light/about-us/careers.
The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.
More information about employee benefits is available on the Citys website at:
Benefits - Human Resources | seattle.gov
01
Please select the highest level of education you have completed.
02
Please briefly describe how your skills and experience match the required and desired qualifications for this position ("see resume" or similar is not an acceptable answer).
03
Which best describes your customer service experience?
04
Which of the following best describes your level of proficiency with PeopleSoft, SAP, Oracle, or other large-scale information systems?
05
Do you possess a current, valid Washington State Drivers License?
06
To participate in the hiring process, Seattle City Light requires strict confidentiality of all related information, including any discussions outside the workplace. This ensures fairness and protects the integrity of the process. This obligation applies during and after the hiring process. Do you understand and agree to maintain this confidentiality?
Required Question
Employer City of Seattle
Address Seattle Municipal Tower
700 5th Avenue, Suite 5500
Seattle, Washington, 98104
Website http://www.seattle.gov/jobs