Customer Care Assistant (Remote)

INDU-ELECTRIC Gerber GmbH is looking for a Customer Care Assistant (Remote) for a position advertised in San Diego, CA. Help customers with routine inquiries related to our electronics manufacturing products and services. This full-time role offers $24–$28 per hour. No previous experience is required. Applications are accepted from candidates throughout the United States.

Duties

• Respond to customer chat messages
• Assist with product registration questions
• Check service request details
• Provide basic order status updates
• Organize incoming customer inquiries
• Route warranty questions to specialists
• Document completed customer interactions

Requirements

• Must reside in the United States
• No previous experience necessary
• Clear and friendly written communication
• Basic computer and internet skills
• Ability to learn internal support tools
• Strong attention to customer needs
• Reliable internet and quiet home workspace

Benefits

• $24–$28 per hour
• Fully remote work within the U.S.
• Full-time employment
• Paid onboarding and training
• Consistent weekday work schedule
• Supportive and collaborative team
• Opportunities for professional development

Join INDU-ELECTRIC Gerber GmbH and help customers receive clear, reliable assistance. Apply today to begin your customer care career!