Customer Care Specialist (Temporary)

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Business, Hospitality and Auxiliary Services is seeking a temporary Customer Care Specialist to assist in providing direct customer service and support to Panther Central.

Duties associated with this position include but are not limited to:

• Serve as first point of contact to public via front counter (assist with questions, form completion, card production, etc.) online chat and telephone
• Assist with administrative functions as required and/or requested.
• Responsible for data entry, data queries, and updating data in all applicable University systems.
• Explain policies and procedures of housing, dining services, parking and ID cards to students, parents, faculty, staff and other visitors
• Responsible for monitoring and reporting problems regarding lobby area to appropriate staff.
• Other duties as assigned.

Two shifts are currently available. Thursday - Monday 3-11PM & Wednesday - Sunday 12-8PM

'',''!*!

Associate''s Degree and three years experience is required for this position. Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

'',''!*!

The University of Pittsburgh is an equal opportunity employer / disability / veteran.

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