Customer Engagement Representative – Entry Level

Are you the person who can strike up a conversation with anyone? Do you enjoy helping people, building connections, and creating positive experiences?

GEM is seeking enthusiastic, people-focused individuals to join its customer engagement and marketing activities.

This is an opportunity to develop valuable professional skills while gaining hands-on experience in customer communication, brand representation, and relationship building.

Whether you're a recent graduate, entering the workforce, or ready for a career change, we encourage you to apply.

Your Day-to-Day Responsibilities

• Engage with customers and members of the public in a friendly, professional manner.
• Represent client brands during marketing activities and promotional events.
• Communicate campaign information clearly and answer general questions.
• Help create welcoming and memorable customer experiences.
• Identify customer needs and direct questions appropriately.
• Collaborate with colleagues to support campaign objectives.
• Participate in training to improve communication and customer engagement skills.

Who We're Looking For

• Individuals who enjoy interacting with people.
• Strong listeners with clear communication skills.
• Candidates who are dependable, adaptable, and eager to learn.
• Team players who maintain a professional attitude.
• People interested in customer experience, marketing, hospitality, or communications.

No previous customer service experience? That's okay. A positive attitude and willingness to learn are important starting points.

Why Join GEM?

• Build real-world communication and interpersonal skills.
• Gain experience working with brands and customers.
• Strengthen your confidence in professional settings.
• Learn to collaborate effectively with a team.
• Develop a foundation for future opportunities in customer experience, marketing, and business.

Take the Next Step

Your first professional opportunity can help shape your future. If you're ready to learn, meet new people, and develop your potential, we'd love to hear from you.

Bring your personality. Build your skills. Start your next chapter with GEM.