Mosquito Joe of Metro Northwest DFW is looking for qualified applicants who love the outdoors and want to work in a fun and friendly environment. Mosquito Joe’s number one goal is to make outside fun again for our clients. Our team provides mosquito barrier treatments to residential and commercial customers, repelling and eliminating outdoor pests such as mosquitoes, fleas and ticks. Our focus is to keep our customers chatting and laughing instead of scratching and slapping.
Under general supervision, provides rock star customer service, answers customer phone calls; builds relationships, provides information on product and services; prepares bills and correspondence; processes customer requests; processes daily route sheets; maintains database information; organizes and files information; and serves as liaison with service personnel. Must be an excellent communicator and have confidence on the phone managing customer expectations.
Character Traits and Skills
- Self-confident
- Professional and friendly
- Good customer service skills
- Detail Oriented
- Reliable and dependable
- Organized and thoughtful
- Time management skills
- Attention to detail and high level of accuracy
Responsibilities
- Allocate available resources to enable successful task performance
- Coordinate office staff activities to ensure maximum efficiency
- Ensure filing systems are maintained and current
- Establish and monitor procedures for record keeping
- Ensure security, integrity and confidentiality of data
- Implement procedural and policy changes to improve operational efficiency
- Coordinate schedules, appointments and bookings
- Handle customer inquiries and complaints
- Maintain a safe and secure working environment
Education and Experience
- High school diploma or equivalent
- Knowledge of clerical practices and procedures
- Computer skills and knowledge of office software packages
Education and Experience
- Full time positions available (salary paid in the off season)
- Extended paid time off in the off season of up to 6 weeks including Christmas and New Year's.
- Participation in a 401K. Employer matches dollar for dollar up to 3%.
- QSEHRA healthcare reimbursement account for qualified medical premiums and expenses.
- Overtime paid over 40 hours in a work week.
- Professional environment and staff.
When you put on a Mosquito Joe® uniform, you become part of the family—a group of people committed to excellent customer service and passionate about making the outdoors a place that’s fun for everyone. Working for our franchises means they’ll take care of you the way they take care of their own family and friends. Because Mosquito Joe is not just a company that focuses on getting rid of pesky bugs, we’re a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.
*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.