Customer Experience Specialist

Customer Experience Specialist opportunity!

Our client is seeking a Customer Experience Specialist to provide outstanding service and support to both customers and sales teams. This role is ideal for a proactive, detail-oriented professional who enjoys problem-solving and building strong customer relationships.

Responsibilities

• Respond to customer inquiries and resolve issues promptly
• Provide quotes, pricing, and product information
• Process orders and maintain CRM records
• Support sales teams with customer requests and follow-up
• Coordinate with internal departments to ensure customer satisfaction
• Assist with contracts, samples, and administrative tasks

Qualifications

• Strong customer service experience and a customer-first mindset
• Excellent communication, organizational and problem-solving abilities
• Proficiency with Microsoft Office, including Excel
• Experience with CRM systems
• Ability to manage multiple priorities in a fast-paced environment
• Positive, team-oriented attitude

Gage is a trusted professional recruiting firm with over 40 years of experience, connecting top talent with career opportunities in multiple sectors. With a people-first approach, Gage empowers and connects employers and candidates across multiple industries, including finance, accounting, administrative, manufacturing, skilled trades, and more. Gage specializes in direct-hire skilled and professional placements, as well as contract jobs, internships and temporary roles with local, national and global employers. Gage is an equal opportunity employer headquartered in Reading, Pennsylvania.

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