Customer Experience Specialists

Crain Automotive
  • Fayetteville, North Carolina
    30+ days ago

    Job Description

    Crain Hyundai of Fayetteville
    1919 W Foxglove Dr, 72704
     
    Customer Experience Specialist
     
    Crain Hyundai Fayetteville is needing a Customer Experience Specialist to join their team! The new team member will serve as the face of the dealership both in the showroom and in the service areas. 
     
    Responsibilities:
    • Greet guests and answer calls professionally
    • Monitor cleanliness of all guest-facing areas
    • Coordinate customer feedback and CSI surveys
    • Assist in event setup and customer follow-up
    • Answer overflow inbound phone calls and make warm transfers
     
    Qualifications: 
    • Previous experience in customer service
    • Positive attitude
    • Excellent written and verbal communication skills
    • Ability to work in a fast-paced environment
    • Clean background and valid driver's license
     
    Benefits: 
    • Affordable health, dental, vision insurance
    • Percentage-matched 401k plans
    • Opportunities of promotion within group
     
    The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience for new & used vehicles and provide certified auto repair, service and maintenance for all makes and models, as well as collision centers for body repairs. We have locations across Northwestern and Central Arkansas and are constantly growing. We do this by hiring the best and offering the most competitive pay plans, full benefits, 401K and life insurance. So, if you are passionate about providing great customer service and this sounds like the place for you, we would love to h

    Numbers & Facts

    LocationFayetteville, North Carolina
    Websitehttps://www.crainteam.com

    Skills

    • Automotive Repair and Maintenanceunmatched
    • Communication Skillsunmatched
    • Customer Experienceunmatched
    • Customer Support/Serviceunmatched
    • Customer/Client Researchunmatched
    • Dental Insuranceunmatched
    • Driver's Licenseunmatched
    • Maintenance Servicesunmatched
    • Presentation/Verbal Skillsunmatched
    • Telephone Skillsunmatched
    • Vision Planunmatched
    • Writing Skillsunmatched

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