Customer/1 Billing Tester
Client: National Grid
Location: Syracuse, NY / Waltham, MA / Remote
Overview:
We are seeking a Customer/1 Billing Tester with strong experience in the Energy and Utilities domain. The ideal candidate will be responsible for ensuring the accuracy, stability, and performance of Customer/1 billing systems through comprehensive testing practices. This role requires deep functional knowledge of the Customer/1 application and proven hands-on testing expertise in billing modules.
Key Responsibilities:
- Conduct end-to-end testing of Customer/1 billing applications and integrations.
- Develop, maintain, and execute test plans, test cases, and scripts based on business requirements.
- Identify, log, and track defects and inconsistencies in the system.
- Collaborate with business analysts, developers, and other stakeholders to validate billing functionality.
- Participate in UAT, regression, and system integration testing cycles.
- Provide clear, detailed test reports, test metrics, and recommendations.
- Ensure that test results align with business rules and billing accuracy requirements.
Required Skills & Experience:
- Strong hands-on experience in testing Customer/1 Billing Systems.
- Mandatory experience in the Energy/Utility industry (gas, electric, or water).
- Expertise in functional, integration, and regression testing.
- Proficiency in test management and defect tracking tools (e.g., ALM, JIRA).
- Strong analytical and problem-solving abilities.
- Excellent communication skills for coordination with cross-functional teams.
This is a remote position.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.