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Customer Care Jobs in Atlanta, GA

Customer Relations Representative - State Farm Agent Team Member

Kaitlin Ponce
  • Atlanta, Georgia
    30+ days ago

    Job Description

    Responsive recruiter
    Benefits:
    • 401(k)
    • Opportunity for advancement
    ROLE DESCRIPTION:
    As a Customer Relations Representative - State Farm Agent Team Member with Kaitlin Ponce - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

    We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

    RESPONSIBILITIES:
    • Manage customer inquiries and resolve issues.
    • Maintain customer records and update information as needed.
    • Assist with customer retention strategies.
    • Coordinate with other departments to ensure customer satisfaction.
    QUALIFICATIONS:
    • Communication and problem-solving skills.
    • Experience in customer service preferred.
    • Ability to handle high-stress situations calmly.
    Compensation: $45,000.00 - $55,000.00 per year




     

    State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

    Numbers & Facts

    LocationAtlanta, Georgia
    Websitehttps://.sfagentjobs.com/jobs/3092613/apps/new

    Skills

    • Community Supportunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Retention/Renewalunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Financial Servicesunmatched
    • Insuranceunmatched
    • Problem Solving Skillsunmatched
    • Resolve Customer Issuesunmatched
    • Retention Programsunmatched
    • Retirement Planningunmatched
    • Revenue Growthunmatched
    • Risk Managementunmatched
    • Track Customer Issuesunmatched

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