Benefits:- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 401(k) matching
- Dental insurance
ABOUT OUR AGENCY:Our agency is built around a young, close-knit team that works hard, supports one another, and enjoys winning together. As a top 5 financial services agency and top 10 overall production agency in our territory, we're proud of our success and the opportunities it creates for our team. We also enjoy team-building events and maintaining a fun, competitive environment.
Professional growth is a major focus of our agency. Our agent is passionate about mentorship and has helped multiple team members advance into leadership roles and even open successful agencies of their own. Opportunities include Sales Manager, Customer Service Manager, and a path toward future State Farm agency ownership.
We offer retirement benefits with a 3% employer match, cover 50% of employee health, dental, and vision insurance costs, and provide quarterly promotional opportunities and strong annual bonus potential. Team members also benefit from external leadership training and an in-house business development coach.
If you're driven to succeed and want to be part of a high-performing team where hard work leads to greater earning potential, career advancement, and long-term opportunities, we'd love to meet you!
ROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Andrew Baudino - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.