Benefits:- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Training & development
- Health insurance
- Paid time off
- 401(k)
- Competitive salary
About our Agency:
Our agency has proudly served the community as a State Farm office for over 16 years, and my journey with State Farm began even earlier as a team member for 2 years. We are currently a team of six talented professionals, with plans to welcome a seventh member in March 2025.
We offer a range of benefits to ensure our team feels supported and appreciated, including paid time off, premium group health and life insurance, a 401k with a 4% match (including a Roth option), individual training and professional development, team lunches and outings, and even a State Farm swag allowance for clothing or gear.
Our team culture is built on valuing and developing each member, ensuring everyone feels heard and appreciated. As a historically top-performing agency within State Farm, we take pride in making a meaningful impact in our community while having fun and celebrating our achievements together.
If you're looking for a workplace where your contributions matter and your growth is supported, we’d love to hear from you!
Position Overview:We are looking for a dependable and friendly Customer Relations Representative to support our office and help keep day-to-day operations running smoothly.
This is a great entry-level opportunity for someone who is organized, comfortable speaking with customers, and eager to gain professional office experience. Insurance licensing is not required. We are looking for someone with a positive attitude who is willing to learn and ready to support the team wherever needed.
Responsibilities:- Answer incoming phone calls and assist or direct customers as needed
- Process customer payments accurately
- Document customer interactions and update information within office systems
- Prepare and complete bank deposits
- Assist with basic administrative and customer service tasks
- Provide general support to existing team members as needs arise
What We're Looking For:- Friendly and professional communication skills
- Dependable, organized, and detail-oriented
- Comfortable speaking with customers over the phone
- Basic computer skills and ability to learn new systems
- Ability to handle payments and customer information responsibly
Why Join Our Team?This position is a great opportunity to gain hands-on experience in a professional office environment while learning valuable customer service and administrative skills. You'll work alongside an experienced team, receive training on our processes and systems, and have the opportunity to build a strong foundation for future growth.
If you're reliable, eager to learn, and enjoy helping others, we'd love to hear from you!