Benefits:- License reimbursement
- Life insurance
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
ABOUT OUR AGENCY:
Our agency opened in June 2008 and is a close-knit, high-performing team of five. With a background in agriculture and sales, I bring a strong work ethic and results-driven mindset into the way we serve our customers and support our team.
I’m a graduate of Purdue University and have been married for 42 years. I’m proud of my family, which includes four children and five grandchildren. Throughout my career, I’ve been honored as a four-time Chairman’s Circle qualifier and a President’s Club recipient, reflecting a consistent commitment to excellence.
We stay connected to the community through involvement in initiatives like local community gardens and other outreach efforts.
For our team, we offer life insurance, a health stipend, a 401(k), and reimbursement for licensing costs to support your growth and long-term success.
Our office culture is efficient, self-motivated, and built around high standards of service. We take pride in being highly responsive to our customers and continuously looking for ways to better meet their needs. We’re looking for someone who wants to build a long-term career - someone driven, accountable, and committed to growth. Our goal is to create an environment where team members are supported, successful, and positioned to achieve strong earning potential.
ROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Jeff Kolp - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.