Benefits:- Salary Plus Commission
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Dental insurance
- Vision insurance
ABOUT OUR AGENCY:I opened my agency in 2008 in the beautiful mountain town of Waimea on Hawaii's Big Island. Born and raised in Hawaii, I attended Mililani High School and earned my bachelor's degree in Business Administration from the University of Hawaii at West Oahu. I'm also a proud mom of a fellow State Farm agent! Outside of work, I enjoy traveling, shopping, and spending time with my family and my dog, Jack.
I'm proud to lead a close-knit, fully licensed team with over 100 years of combined experience serving State Farm customers. We've built a welcoming, family-oriented environment where teamwork and strong relationships are at the heart of what we do.
Our agency offers a Simple IRA, health, dental, and vision benefits, work-life balance, ongoing training, and a competitive compensation structure with strong earning potential.
We're looking for someone who enjoys helping people, values teamwork, and is motivated to build a successful career. If you're looking for a supportive workplace with experienced colleagues, opportunities to grow, and the chance to make a meaningful impact in our North Hawaii community, we'd love to meet you!
ROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Cheryl Kim - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.