Customer Relations Representative - State Farm Agent Team Member

Marc Sisler - State Farm Agent
  • Lafayette, CO
  • Full-time
24 days ago

Job Description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I’m a proud Air Force veteran who has spent more than two decades in service and operations, and today I’m honored to serve my local community as a State Farm Agent here in Louisville, CO. Giving back is incredibly important to me—I’m actively involved with the Louisville Chamber of Commerce and previously served as President of Coal Creek Meals on Wheels. When I’m not working with customers, you’ll usually find me enjoying Colorado’s incredible outdoors with my family.


I offer a supportive work environment with a strong focus on work-life balance, along with benefits such as a 401(k) and health coverage. I’m looking for someone who’s motivated, eager to grow, and ready to build a long-term future with my agency.


ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Marc Sisler - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain client records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
  • Strong communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.

Numbers & Facts

LocationLafayette, CO
Job TypeFull-time

Skills

  • Air Forceunmatched
  • Communication Skillsunmatched
  • Community Supportunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Retention/Renewalunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Health Insuranceunmatched
  • Insuranceunmatched
  • Problem Solving Skillsunmatched
  • Record Keepingunmatched
  • Resolve Customer Issuesunmatched
  • Retention Programsunmatched
  • Revenue Growthunmatched
  • Training/Teachingunmatched

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