• Syracuse, New York
    30+ days ago

    Job Description

    Customer Rep needs 2+ years experience

    Customer Rep requires:

    • Onsite
    • Monday-Friday § 10:30-7:00 EST § Two 10-minute breaks and a 30-minute lunch
    • Outbound, inbound calling
    • PC savvy
    • MS Office savvy
    • Call center
    • Customer service

    Customer Rep duties:

    • Inbound call representative taking calls from regarding lens orders, order status, order tracking, remakes, general customer service inquiries
    • Outbound calls to follow up with, on pending jobs
    • Average of 8 calls an hour

    Numbers & Facts

    LocationSyracuse, New York

    Skills

    • Call Centersunmatched
    • Customer Support/Serviceunmatched
    • Microsoft Officeunmatched

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