Syracuse Customer Service Jobs Overview
Customer service representatives are often the first communication point between a company and a customer. Whether talking to customers in person, over the phone, in email, or through social media, customer service reps play an important role in business growth by ensuring that customers are satisfied and continue to purchase a product or service. Customer service jobs are available to many people, as they usually don’t require a degree.
As a customer service representative, you’ll be the front line of customer support, where you’ll answer questions and provide helpful information before and after customers purchase or use a product or service. You’ll represent an organization by creating a positive experience for customers, solving problems with their accounts, and maintaining records of customer complaints.
You can expand your search for administrative jobs by checking out these similar positions:
About Working in Syracuse, New York
Syracuse is the fifth-largest city in New York and is situated in the eastern part of the Finger Lakes. For such a small city, Syracuse is loaded with recreational opportunities and downtown amenities. As one of the most renowned colleges in the state, Syracuse University supports tons of Syracuse jobs in the area.
This college town has a lot to offer. Do you love the outdoors? Take a stroll through Green Lakes State Park, Onondaga Lake Park, or Labrador Hollow Boardwalk. Love the arts? Try browsing Everson Museum of Art. Looking to kick back and enjoy a cold one? There are plenty of craft breweries in and around Syracuse to quench your thirst. Downtown Syracuse has shopping, live music, hockey, and dining options, ranging from waffles to wood-grilled dishes. The city also holds several festivals, such as the weekly summer farmers' market and the annual Syracuse Arts & Crafts Festival.
Ready to make Syracuse your home? The cost of living here is significantly lower than the New York and U.S. average. And if you're looking to expand your job search, Utica, Rochester, and Binghamton are just down the road.
Update Your Syracuse Customer Service Resume
Once you’re ready to start applying, you’ll need to write a resume tailored for the customer service jobs you’re interested in. A good place to begin is by reading Monster’s sample customer service representative resume and cover letter, which can help you to create an application that will impress potential employers.
How Much Do Customer Service Jobs Pay in Syracuse, New York?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in customer service jobs in Syracuse, New York, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median customer service representative pay in Syracuse is $30,158 per year, which is 3% lower than the national average.
Find Your Next Syracuse Customer Service Job. Monster Can Help Get You Started
Are you prepared for a career in customer service? If so, set up your profile on Monster for free and begin clicking on those customer service jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Syracuse, how to nail your job interview, and more.