Customer Reservation Consultant

Remote | Flexible Schedule | Training Provided

We're looking for organized, service-focused individuals to help customers with reservation requests, research, confirmations, and general planning support.

As a Customer Reservation Consultant, you'll help clients compare options, organize important details, and stay informed throughout the reservation process. Depending on the request, this may include accommodations, transportation, activities, scheduling, or other itinerary-related details.

Previous industry experience is not required. Training and ongoing support are provided.

What You'll Do

• Respond to reservation inquiries
• Gather dates, preferences, and customer needs
• Research and compare available options
• Assist with confirmations and scheduling
• Communicate updates and next steps
• Help with changes or special requests
• Maintain accurate customer records
• Support select accommodation, transportation, or activity details

What We're Looking For

• Strong communication skills
• Good organization and attention to detail
• Reliable follow-through
• Comfort researching information online
• Ability to manage multiple requests
• Confidence using email and web-based systems
• Ability to work independently
• Adaptability when plans change

Experience in customer service, hospitality, reservations, scheduling, sales support, or administration can be helpful, but it is not required.

What You Can Expect

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital tools
• Opportunities to build reservation and customer-service skills

Eligibility

Applicants must be located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions

Next Step

Selected applicants will be invited to a live interview to review the position, compensation structure, training, support, and next steps.

Apply

If you're organized, dependable, and enjoy helping customers compare options and coordinate reservations, submit your application today to be considered.