Customer Sales & Service Representative

Our company culture is friendly and fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement.

As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.

Why join us?

Applied is listed as one of the World’s Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!

In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you’d expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:

• Long-term career opportunities: career paths are available in sales, operations, and management across the country
• Continuous learning and professional development
• Great work/life balance

What you’ll do:    

• Accurately enter and maintain sales data into company systems
• Research and input sales data from various sources to ensure the databases are complete and up to date
• Collaborate with internal sales teams to meet customer needs
• Other duties as assigned

Key Qualifications & Skills:

• Software Proficiency: You must be comfortable with spreadsheets (especially Microsoft Excel), word processing tools, and various data entry software.
• Attention to Detail: This is crucial for ensuring accuracy and preventing errors in the data.
• Organization and Time Management: The ability to manage tasks and information efficiently is vital.
• Communication Skills: Strong verbal and written communication skills are necessary for interacting with internal sales teams and potentially customers and vendors

Required Experience & Education:

• High school diploma, GED or equivalent required
• Previous experience in sales, customer service, or other administrative roles required
• Prior data entry experience is preferred but not required
• Purchasing experience and/or familiarity with accounts payable/receivables preferred but not required

In accordance with applicable wage transparency law requirements, the hourly compensation range for this position is $24-$29/hr, plus monthly bonus opportunities, estimated to pay out an additional $200-$400/month. Bonus amounts can be tied to company, location and/or individual performance, but no specific amount is guaranteed. All full-time associates are eligible for typical employment benefits expected from an industry leader (including Medical, Dental, Vision, 401K, life insurance, time off, employee assistance, etc.).

Come for the job. Stay for the career. Apply for immediate consideration!  

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first.  We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone.  All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.