Mid-State Sales is seeking to fill the Customer Service Representative position within our fluid conveyance manufacturing facility. We are an ISO 9001:2015 registered manufacturer of hydraulic hose and tube assemblies and have provided our customers with quality products and services since 1969. Come join our team!
As a Customer Service professional at Mid-State, you will:
- Provide customers with detailed product and service information
- Prepare complex price and delivery quotations
- Resolve customer issues
- Work closely with Sales, identify prospects, and offer product solutions
- Maintain excellent customer relations
- Communicate daily with accounts via fax, phone, and email
What to expect:
A Customer Service Rep with Mid-State is not your typical "call-center environment position." We service a niche industry that requires extensive product knowledge. Because of this, it takes several months to learn the ins-and-outs of our industry. This means you can expect a lengthy training process that requires 2-3 months of training in our fabrication facility. If you find physical labor, dirt, or grime scary--this may not be the best fit for you.
However, if you're looking for a long-term career in a specialized industry with steady annual growth, you may have found your new home!
If you have a positive attitude, detail-oriented mindset, and a knack for serving customers we invite you to join our dedicated team of industry professionals and be a part of 50+ years of excellence. Please apply today!
Competitive benefits include:
- $19-20 starting pay (depending on experience)
- Paid time off
- Health, vision, and dental coverage
- Retirement savings and planning
- Career development opportunities
- Long-term career-path
Mid-State Sales was established in Columbus, Ohio in 1969, and has built its reputation as the national leader in the manufacturer and distributor of fluid transfer products, specifically hydraulic hose assemblies, fluid transfer assemblies, tube assemblies, and adapters.
Mid-State Sales is both a fabricator and distributor of fluid transfer products, fluid transfer assemblies and hydraulic components. Our fluid transfer products are optimized for both OEM customers and products and for industrial customers and users. In addition, Mid-State Sales leads the industry in custom solutions from our tube assembly production team, enabling your original equipment manufacturer’s unique product with our engineering guidance.