Customer Service Admin (PART TIME)

Customer Service Admin

Location: Tracy, CA

Pay Rate: $19-20

Schedule: 7am-12pm Mon-Fri

Type: Temp-to-Hire

Adecco is hiring immediately for Customer Service Admin with our client, in Modesto, CA. The Customer Service Representative (CSR) serves as a key point of contact between United Pallet Services Inc. and its customers, vendors, and internal operations teams. This role ensures smooth order processing, clear communication, and a positive experience for all business interactions. The CSR manages customer inquiries, supports both private and commercial sales, and helps coordinate delivery schedules in alignment with production and inventory availability.

Top Reasons to Work with Adecco

• Weekly pay

• Competitive benefits with options such as medical, dental, vision, and 401(k)

• Career growth opportunities

• Safe, clean work environment

Essential Duties and Responsibilities:

• Respond to customer inquiries by phone, email, and in person, providing prompt and courteous service.

• Process sales orders, quotes, and returns through QuickBooks and Mill Manager systems.

• Track deliveries, update customers on ETAs, and relay information to dispatch when needed.

• Support order scheduling and communicate with yard supervisors and forklift drivers to ensure fulfillment timelines.

• Greet visitors, customers, and drivers at the front office, providing guidance or contact routing as needed.

• Assist with bilingual communication between office and yard personnel (English/Spanish).

• Handle private buyer sales, including walk-in customers purchasing pallets or related goods.

• Collaborate with production and inventory teams to stay informed about product availability and delivery capabilities.

• Maintain accurate customer records and documentation using spreadsheets and internal systems.

• Escalate issues or concerns to management as appropriate.

Tools & Systems Used:

• Phone, email, and walkie-talkie communication

• QuickBooks (sales/order entry and invoicing)

• Mill Manager (order tracking and inventory data)

• Spreadsheets and shared office documents

Requirements:

• Position is based entirely in the front office.

• Must be bilingual in English and Spanish (written and spoken).

• Work schedule follows standard office hours (typically 7:00 AM to 4:00 PM).

• Must demonstrate clear, respectful, and confident communication with all departments.

• Comfortable multitasking and switching between systems or priorities as needed.

Soft Skills & Expectations

• Maintain a friendly, professional attitude when dealing with customers and coworkers.

• Stay organized and detail-oriented, especially when working across multiple software platforms.

• Support smooth operations across departments through clear communication and timely follow-ups.

• Adapt quickly to new procedures or customer needs.

• Promote a team-first, customer-centered work culture.

our Customer Service Representatives serve as the voice and face of our company. From guiding new buyers to coordinating with the yard for order fulfillment, your role builds trust and keeps our daily operations running with clarity and care. Your communication, bilingual skills, and customer-first mindset make a lasting impact — one call, visit, or delivery at a time.

Apply Today!

Click on Apply Now to be considered for this Customer Service Admin position in Modesto, CA with Adecco

Pay Details: $19.00 to $20.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.