Customer Service and Sales AssociateLocation: Jacksonville, FL
Our Jacksonville office is seeking a Customer Service and Sales Associate to support customer engagement and sales operations. This position involves providing product and service information, assisting prospective customers, and supporting new customer acquisition.
Associates are responsible for maintaining professional interactions, understanding customer needs, and providing accurate information about available services.
Key Responsibilities- Interact directly with prospective customers in a professional manner
- Provide accurate information about products, services, and available options
- Respond to customer inquiries and address general concerns
- Assist customers with understanding service features and benefits
- Support customer acquisition and sales activities
- Maintain positive and professional customer relationships
- Document customer interactions and relevant sales information
- Work with team members to support daily operational objectives
- Participate in training sessions and team meetings
Qualifications- Effective communication and interpersonal skills
- Ability to provide courteous and professional customer service
- Strong organizational skills and attention to detail
- Willingness to learn company procedures and product information
This is a full-time, in-person position located in Jacksonville, Florida.