Customer Service Associate

Customer Service Associate

Daily tasks and responsibilities include, but are not limited to the following:

• Maintain and monitor tidiness of the customer service area
• Take inventory of office supplies; identifying when to replenish and how much
• Receiving package deliveries and preparing outgoing package shipments
• Receiving material shipments and re-stocking, keeping storage spaces orderly
• Lifting heavy boxes, files, or paper when needed
• Participate in cross-training
• Provide backfill as needed

QUALIFICATIONS:

• Minimum of 6 months of customer service experience
• High school diploma or equivalent (GED)
• Computer experience (Word, Excel, and PowerPoint, Google suite preferred)
• Excellent verbal and written communication skills

REQUIREMENTS

• Ability to work independently and as part of a team
• Ability to learn various programs and applications
• Ability to lift up to 55 lbs.
• Ability to consistently adhere to business procedure guidelines and policies, and company safety standards
• Accountability to meet the employer''s attendance policy
• Ability to take and follow directions from the supervisor or site manager
• Professional presence

"The pay range for this position is $18 - $19 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."